Operational technology specialist

Description

Operational Technology Specialist

Full Time Perm

Way of Work : Hybrid - 3 days in-office

Salary: $79,800 - $119,600, plus 8% annual bonus

Location: Columbus, OH, Hammond, IN, or Merrillville, IN

Relocation Assistance Provided

The Cyber Security department at NiSource ensures the confidentiality, integrity, and availability of NiSource assets to achieve the company mission.

Operational Technology Specialists provide technical expertise and support for Electric Energy Management System, Supervisory Control and Data Acquisition (SCADA) infrastructures including identified Critical Cyber Assets systems. In this role you will ensure the reliability, performance, integrity, and recoverability of the identified Cyber Asset hardware, operating systems, and/or associated applications. You will also troubleshoot and resolves system issues; continually improve system designs and provide 24x7 support for emergent situations.


Operational Technology Specialists work in one of the following disciplines:

• Energy Management System Support responsibilities include technical expertise of critical application troubleshooting and modeling of the systems supporting the electric environment.

• Operations Software and Application Development responsibilities include including development and enhancement of applications that support the Operational Technology electric environment.

• Network and Security Support responsibilities include the design, development and implementation of network operations, network architecture, and network security, solutions and monitoring capabilities.

• Infrastructure Support responsibilities include including Server, Desktop, VMware, Citrix and SAN administration, Directory server management.

Your responsibilities may include, but are not limited to:

• Performs all required operational maintenance and troubleshooting of supported systems

• Works with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve problem

• Assists in the design and development of System implementations

• Evaluates and tests software changes and updates supplied by vendors, prior to installation

• Maintains appropriate change management documentation for all hardware and software modification

• Application Management System Support Specialists provide assistance related to the installation, operation, and maintenance of computer software application programs.

• Typically the contact person who would receive and handle support tickets and resolve support-related issues.

• Provides hands-on technical maintenance or walk users through a troubleshooting and resolution process by phone or through electronic platforms such as real-time chat.

• Tracks support records and analyzes data to identify patterns of common issues.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.

Minimum Qualifications

• Bachelor's Degree or equivalent work experience

• 3+ years of experience with IT Systems support such as help desk, infrastructure support, application support, or related duties

• Experience with MS Office Suite

Preferred Qualifications

• Cybersecurity background

• Familiarity with SQL and Java

• Oracle Administrator

• SQL Server Administrator

• Related experience in the utility industry

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As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or 1-888-640-3320

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$79,800.00 - $140,700.00

• The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2025-10-13

Posting End Date (if applicable):

2025-10-12
Please note that the job posting will close on the day before the posting end date.