Patient Services Specialist

Patient Services Specialist

Location: On‑site — Westerville, Ohio and Delaware, Ohio

Pay: $18.00/hr (W2)

Work Environment

• Monday-Friday Shifts
  • Monday: 10:00 AM-7:00 PM
  • Tuesday: 7:00 AM-4:00 PM
  • Wednesday: 10:00 AM-7:00 PM
  • Thursday: 8:00 AM-5:00 PM
  • Friday: 7:00 AM-4:00 PM
• Outpatient office
• Busy practice
• Flexibility required to rotate among multiple locations
• Reliable transportation required
• Training onsite

Compensation and Benefits

Pay Rate: $18/hr (W2)

Duration: 5‑month contract‑to‑hire

If eligible, benefits may include:

• Medical, Dental, Vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre‑tax and Roth post‑tax contributions available)
• Voluntary Life & AD&D (employee + dependents)
• Short‑term and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)

About the Role

We are seeking a patient‑focused, organized Patient Services Specialist to support front desk operations across multiple outpatient clinics. This individual will greet patients, manage check‑in/check‑out functions, handle insurance and billing processes, and deliver excellent customer service in a busy medical environment.

Key Responsibilities

Patient Support & Front Desk

• Warmly greet every patient with eye contact, a smile, and a positive tone
• Guide new patients through required paperwork
• Perform patient registration
• Answer phones, check voicemails, schedule and follow up on appointments
• Collect co‑pays and address charge‑related questions

Insurance & Administrative Tasks

• Verify insurance and complete authorizations
• Maintain accurate patient demographics
• Close out day‑end tasks

Documentation & Systems

• Use EMR systems: Therapy Source and Rehab Toolkit
• Document all patient interactions with accuracy and professionalism

Required Skills & Experience

• 1+ year of medical front desk, general front desk, or customer service experience
• Excellent customer service (in‑person and over the phone)
• Strong computer skills
• Ability to manage a heavy workload and multitask
• Highly reliable and punctual
• Healthcare background preferred but not required
• Call center experience with strong service skills acceptable

Top Skills – Must Haves

• Medical
• Healthcare
• Front Desk

Nice‑to‑Have Skills

• EMR
• Insurance
• Copays
• Patient demographics

Workplace Type: On‑site

Job Type & Location

This is a Contract‑to‑Hire position covering 4 local offices in Westerville, Ohio and Delaware, Ohio

• Westerville, OH: must be able to cover 2 Westerville + 2 Delaware offices
• Candidates will know schedules in advance but must beflexible with limited notice.

Pay and Benefits

• The pay rate for this position is $18.00/hr.
• Eligible benefits include Medical, Dental, Vision, 401(k), HSA, Life & AD&D, Disability, EAP, and PTO.

Workplace Type

This is a fully on‑site position across multiple outpatient clinic locations.

This is a Contract to Hire position based out of Westerville, OH.

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Westerville,OH.

This position is anticipated to close on Mar 11, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.