Operations Specialist, Support Sales

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Company Profile:

Talis Clinical, LLC provides health technology supporting clinicians to impact patient safety and improve outcomes. The team at Talis Clinical is committed to developing technologies that provide enhanced safety and mitigation of adverse clinical events, while providing an intuitive, productive user experience.

We are a fast-paced organization with a culture orientated toward higher purpose outcomes and principles. This will be the most meaningful work you can do.

Status: Full-Time, On Site

Job Overview:

We are seeking a detail-oriented and proactive Operations Specialist, Support Sales to support the operational activities that enable successful deployment of Digital Solutions hardware at customer sites. This role is responsible for coordinating device logistics, maintaining accurate inventory, supporting procurement and fulfillment workflows, and assisting with staging and basic testing of hardware used in Talis Clinical solutions. The ideal candidate brings strong organizational skills and enjoys a mix of administrative and hands-on work with devices and equipment.

Job Responsibilities:

Hardware Inventory & Logistics

• Manage device and hardware inventory across all Point-of-Care product lines, ensuring adequate stock levels for demos, pilots, and installations.
• Coordinate inbound and outbound shipments, including receiving, inspection, labeling, and preparation for customer delivery.
• Maintain accurate tracking of serial numbers, configurations, and asset deployment locations.
• Support inventory accuracy through regular cycle counts and documentation updates.

Procurement, Purchasing, and Fulfillment Support

• Support purchasing and fulfillment workflows by preparing purchase requests, monitoring order status, and ensuring timely alignment of shipments with project needs.
• Assist with documentation associated with receiving, invoicing, and asset lifecycle management.
• Coordinate with internal stakeholders to ensure smooth and timely order processing.
• Maintain the transfer-pricing database

Device Staging, Testing & Technical Support

• Assist with basic device configuration, staging, firmware loading, and connectivity validation ahead of deployment.
• Support remote diagnostics by gathering logs, verifying hardware behavior, and triaging first-line issues before escalation.
• Maintain the hardware lab environment, tools, test rigs, and storage areas.

Demo, Pilot & Sales-Support Hardware Coordination

• Prepare, ship, track, and manage demo kits used by Sales and Implementation.
• Ensure equipment is complete, functional, documented, and returned in working condition.
• Maintain inventory of marketing materials and hardware accessories needed for field teams.

Cross-Functional Coordination

• Collaborate with Engineering, Product, QA, and Customer-facing teams by providing structured feedback on device behavior, supplier quality, and hardware-related issues.
• Support process improvement and standardization across hardware logistics, inventory management, and fulfillment activities.

Other Responsibilities

• Support product/application testing during periods of lower operational volume, similar to System Health’s supplemental testing activities.
• Perform other related duties as assigned.

Minimum Requirements:

• Bachelor's degree preferred; Business, technical, biomedical or engineering-adjacent background ideal. Equivalent combination of education and experience considered.
• 2–5 years’ experience in hardware logistics, medical device operations, field service, or inventory management.
• Attention to Detail – Ensuring accuracy in handling hardware, inventory, and documentation.
• Organization & Prioritization – Managing multiple incoming/outgoing shipments, parallel staging tasks, and inventory cycles.
• Critical Thinking – Identifying potential supply risks, testing issues, or configuration inconsistencies.
• Problem Solving – Diagnosing hardware behavior and implementing practical solutions.
• Communication – Clearly conveying status, risks, and needs to internal teams and external partners.
• Systems Evaluation – Understanding hardware performance indicators and maintaining quality standards.

Other Requirements:

• Ability to perform hands-on hardware work, from unpacking to configuring, testing, and staging.
• Have or obtain a U.S. Passport
• Ensures environmental consciousness and safe practices are exhibited in decisions
• Use of computer and telephone equipment and other related office accessories/devices to complete assignments
• May work extended hours during peak business cycles
• Ability to lift up to 50 pounds.

Education :

• Bachelor's degree preferred; Business, technical, biomedical or engineering-adjacent background ideal. Equivalent combination of education and experience considered.

Pay Rate: $29 - $36 / hour

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About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.  

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• Health, Dental, Vision and Travel insurance benefits
• Registered Pension Plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Hybrid Work Arrangements (where applicable)
• Parental and Caregiver Leave
• Tuition Reimbursement

Getinge is an equal opportunity employer. Getinge will, at all times, will comply with all applicable human rights and other legislation when considering all qualified applicants for employment. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.