Business Development Manager

Position Summary:

Exscape Group is seeking a high-performing Business Development Manager to drive new commercial landscape maintenance revenue in the Cleveland area.

This is a hunter role focused exclusively on establishing new commercial maintenance relationships. The BDM will build a target prospect list, generate qualified opportunities, and close profitable, recurring agreements that align with our long-term growth and market share strategy.

This role does not manage existing relationships. It is responsible for new logo acquisition and a clean handoff to the Account Management team.

Primary Objectives:

• Generate $1.5M+ in new annual commercial maintenance contracts
• Attach snow services attachment where applicable
• Maintain margin discipline aligned to company standards
• Build a sustainable commercial pipeline in the Cleveland market

Key Responsibilities:

1. New Commercial Revenue Generation

• Identify and prospect commercial property managers, facility directors, HOAs, industrial and retail properties
• Develop strategic vertical targeting plans within the market
• Lead site walks, scope reviews, and proposal presentations
• Negotiate and close multi-year maintenance agreements
• Prioritize recurring revenue over one-off work

2. Pipeline & Performance Management

• Maintain accurate CRM tracking of all opportunities
• Maintain 3-5x pipeline coverage relative to bookings goals
• Track and improve
  • Win rates
  • Sales cycle length
  • Gross margins
• Meet or exceed weekly activity and booking expectations

3. Strategic Market Development

• Build referral relationships with commercial real estate brokers and managers
• Actively participate in relevant industry and community organizations
• Identify competitive displacement opportunities
• Provide market intelligence feedback to leadership

4. Sales Process Discipline

• Qualify decision makers and budgets early in the process
• Ensure scopes meet margin thresholds before submission
• Execute structured contract handoff to Account Management upon close
• Support smooth onboarding of new accounts

 Required Qualifications:

• 5+ years of B2B experience
• Demonstrated success of closing $1.5M+ in annual revenue
• Strong prospecting and new business development background
• CRM discipline and metrics-driven
• Strong negotiation skills with margin awareness
• Self-starter with high accountability and urgency

Preferred Qualifications:

• Experience selling recurring commercial services
• Landscape, facilities services, or commercial property industry experience
• Established network in the Cleveland market

Competitive base salary plus uncapped performance-based commission tied to profitable recurring revenue growth.