Multi-Teller (College Hill/Queensgate)

Job Description

Job Description

ABOUT US
Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for the last seven consecutive years in the Cincinnati region. Also recognized as a Top Workplace in the United States by USA Today in 2022, 2024, and 2025! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every single team member makes a difference, and together we make an impact in the lives of our members and the communities we serve.

Joining our team has it's perks:

• Generous PTO Including Birthday PTO
• Education Assistance
• Ample Growth Opportunities
• 401k Plan with Match up to 5%
• Paid Holidays
• Company Paid Group Life Insurance, STD & LTD
• Affordable Insurance Plans
• And Much More!

POSITION PURPOSE
Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. This position will also involve balancing each day's transactions and verifying cash totals. Additionally, the position involves performing specific assigned side-jobs and assisting other Tellers with a variety of duties as required. This position will ensure that members are promptly and professionally served.

IMPORTANT NOTE
The individual in this role will be scheduled to work at both the College Hill and Queensgate branches.
Shift schedules are provided in advance.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Receives share deposits and loan payments in person or by mail.
• Processes cash advances, cashier's checks, money orders, and similar transactions.
• Disburses cash or check share withdrawals in person.
• Processes assigned cash and transactions and balances at the end of the day.
• Receives and processes payroll deduction starts, stops, and increases.
• Verifies transactions, monitors deposit amounts, and examines documents for endorsement and negotiability.
• Detects and resolves discrepancies promptly.
• Actively cross-sells Credit Union products and services.

QUALIFICATIONS

EDUCATION/CERTIFICATION:
A high school graduate or equivalent.

REQUIRED KNOWLEDGE:
Knowledge of Teller policies and procedures.
Basic understanding of Credit Union operations.

EXPERIENCE REQUIRED:
One month to twelve months of similar or related experience.

SKILLS/ABILITIES:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment including adding machines, typewriters, copy machines, coin and money counting machines, and telephones.
Good typing skills.