Technology services relationship manager
- Support strategic partner governance model through process oversight, tracking and reporting on contractual commitments/benefits, internal and external stakeholder cadence management, and documentation
- Collaborate with internal stakeholders to align vendor services with business objectives
- Evaluating vendor performance against service level agreements (SLAs) and KPIs, implementing improvements when necessary
- Facilitating monthly and quarterly business reviews with strategic partners and internal stakeholders
- Ensure compliance with regulatory requirements and internal policies. Support dispute resolution if issues arise
- Provide data, analytics, and reporting to procurement team and leaders as needed
- Support contracting lifecycle from RFP to SOW
- Support process initiatives as requested
- Provide training to stakeholders on processes and best practices
- SRM Experience with technology service partners
- Technology procurement sourcing and contracting
- Experience with Procurement technologies (CLM, RFP, etc) and enterprise tools – Jira, Sharepoint, Microsoft Suite/Copilot, Smart Sheets, Ironclad, Service Now, etc.
- Able to influence internal and external stakeholders, executives, and leaders
- Articulate with strong communication, people, and leadership skills
- Experience of working with both virtual and physical global teams
- Strong problem solving and change management ability
- Evidence of managing strategic relationships and technology contracts
- Natural ability to interact positively with all internal stakeholders across cultures, countries, and professional disciplines
- Able to maintain impartiality and drive business outcomes
- Bachelor’s degree in a relevant field
Recommended Jobs
Carpenter
Non-Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. W…
MRI Technologist - OHAHC
MRI Technologist Location: Cleveland, OH (Multiple locations throughout OH nearby Cleveland) Shift: Day — 5×8-hour (07:00 – 15:30) Schedule: No call, no weekends, no holidays Du…
Certified caregiver
Join Our Care Team at Essence Care Solutions LLC Apply today, start soon! Immediate Openings: Compassionate Caregivers & Home Care Assistants Serving Lorain, Huron, Erie, Medina, Cuyahoga …
Field service engineer - company vehicle
Imagine yourself... ...Doing meaningful work that makes an everyday impact?on the world around you. ...Growing your expertise?and expanding your skillset with every project. ...Thrivi…
Helper
Job Description Job Description Do you like working with good people that feel like family? Do you like doing a job that helps others? If so, read on. We are seeking a helper who: * will…
Guidewire Developer
Must Have: • Gosu Development • Guidewire Screen & Field Configuration • Policy Center Development Experience Nice to Have: • Policy Center Development Experience • Claims Center Dev…
Ophthalmic Technician / Medical Assistant - We will train! National growth opportunities, full benef
Job Description Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provide…
Plumbing Training Instructor
The Plumbing Training Instructor's primary responsibility is to design and deliver effective training programs for Plumbing technicians and students, focusing on practical skills and theoretical know…
Accounting Associate - Billing, Collections, Accounts Receivable
Job Description Job Description Accounting Associate - Billing, Collections, Accounts Receivable Jeffers Crane Service, Inc. Oregon, OH (43616) Position Summary Jeffers Crane Serv…
Service Technician - Automotive/AGV Systems
Job Posting: Service Technician at Complete Logistical Services Job Description Complete Logistical Services is excited to announce a vacancy for the position of Service Technician. This is a Con…