Intake Specialist - Cuyahoga and Surrounding Counties

Intake Specialist – Cuyahoga, Lake, Geauga, Medina and Lorain Counties

Company: CareStar, Inc.
Location: Cuyahoga, Lake, Geauga, Medina and Lorain Counties OH (and surrounding areas)
Job Type: Full-Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Intake Specialist  to join our Ohio Home Care  program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Intake Specialist , you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Completes visits to assess for eligibility for specified program and conducts safety assessments, in compliance with CareStar and department guidelines.
• Documents all applicant and case-related contacts and interventions in applicants record per agency and CareStar policy, including standards of content and timeliness.
• Processes specific Program Eligibility Assessment Tool (PEAT) or other tools and all related documents per agency and CareStar policy.
• Provides assistance with community resource referrals as appropriate.
• Identifies and reports high-risk situations as required per agency and CareStar policy.

• Active License as RN.
• 12 months experience in home and community-based services within the past 5 years.
• Knowledge of Medicare, Medicaid, Home Health Care and Ohio Home Care waiver programs desirable.
• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit to apply and learn more about joining our team.