IT Associate / Help Desk

Job Description

Job Description

The Company: Select-Arc is a privately owned, family-run company with nearly 300 employees. We have experienced consistent, record-setting growth for over 27 years. Our success is built on producing high-quality products, offering competitive pricing, and delivering exceptional customer service.

The Position: We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software development initiatives.

Responsibilities:

· Provide day-to-day help desk support to end users

· Assist with the setup, deployment, and maintenance of computers and other technology devices

· Support IT security updates and planning initiatives

· Assist in maintaining Microsoft SQL Server environments

· Collaborate with the Software Development and Quality Assurance teams on software testing and deployment

· Support software training efforts for internal users

· Assist in the development of internal WinForms applications using Visual Studio and SQL Server

· Participate in a rotating on-call schedule (shared among team members)

Qualifications:

· High school diploma or equivalent

· Demonstrated teamwork and leadership through extracurricular activities and/or work experience

· Strong communication, interpersonal, and relationship-building skills

· Ability to work both independently and collaboratively

· Basic knowledge of Windows and Windows Server operating systems

· Basic knowledge of Microsoft SQL Server and Transact-SQL a plus

Preferred Qualifications:

· Ability to maintain professionalism in a fast-paced, dynamic environment with multiple priorities

· Strong problem-solving skills and the ability to apply logical and critical thinking

· Positive and professional presence when working with team members

· Familiarity with the following technologies is a plus, but not required:

o Microsoft .NET

o Microsoft Visual Studio or Visual Studio Code

o C#

o REST APIs

o SQL

o HTML

o CSS

Location: Ft. Loramie, Ohio (not remote)