Compliance Officer - Consumer Lending Servicing

Location:

4910 Tiedeman Road, Brooklyn Ohio

About the Job

The Compliance Officer will be a member of the Consumer Lending Servicing Compliance team within Compliance Risk Management. The Compliance Officer will provide support to various lines of business by researching, interpreting and assisting with applying the assigned laws and regulations to each applicable line of business. As subject matter expert for their assigned laws and regulations, the Compliance Officer will provide consultative advice across all lines of business related to compliance. The Compliance Officer will perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite.

Essential Functions

• For assigned lines of business and/or regulations, serve as the corporate subject matter expert across the designated lines of business.
• Develop relationships of trust and confidence with the designated lines of business.
• Provide oversight and monitoring of line of business processes and controls.
• Work proactively and collaboratively with the line of business to identify process improvements or control gaps and facilitate necessary associated changes.
• Keep abreast of new laws and regulations.
• Assist with regulatory compliance exams.
• Assist with corporate policy and training development.
• Educate and provide consultative advice on assigned regulations.
• Provide independent review and challenge on various line of business activities.
• Participate in or lead various projects related to mitigating risk to Key.

Required Qualifications

• Bachelor’s degree or equivalent work experience; Juris Doctorate or CRCM preferred.
• Minimum 3 years of experience as a financial services compliance professional, bank regulator or other comparable legal experience.
• Demonstrated knowledge of ECOA, TILA, FCRA, MLA, E-SIGN, UDAAP and other consumer protection regulations.

• Ability to comprehend and interpret federal and state laws that apply to the consumer and commercial lines of business.
• Ability to identify and accurately rate/prioritize risks, including the ability to develop creative risk mitigation techniques that keep the bank within its risk appetite while achieving relevant business goals.
• Strong relationship management and leadership skills.
• Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Compliance Risk and line of business evolves and grows.
• Proven ability to work in a team environment. Sound decision-making skills; able to make decisions independently and quickly.
• Solid written and oral communication skills.
• Sound understanding of compliance risks.
• Strong research skills coupled with strong analytical and resourceful problem solving skills.
• Strong attention to detail.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Work Location Category

• Hybrid (3+ days)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 06/13/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

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