General Manager
Dining Room & Beverage Manager Reports to : Director of Operations
Supervisors: Front of the house Food & Beverage Service Team at the Barn
The Dining Room & Beverage Manager is responsible for directing, managing, and supervising all operational aspects relating to the service of food and beverages at the Barn Ding Club. The primary objective is to ensure that the expectations of Club members and guests are consistently exceeded by maintaining high standards of service, bar service, cleanliness, and overall dining experiences. The position will function as a person who provides hospitality throughout the dining room.
Key Responsibilities: Staff Leadership & Development: Select, train, supervise, and evaluate food and beverage service staff. Coordinate staff to ensure excellent and efficient service. Develop and monitor job standards, policies, and service training programs. Lead by example and be “hands on” with a professional and enthusiastic presence. Foster an employee culture that embraces innovation, teamwork, and excellence. Hold daily meetings to review menu items and service standards. Mentor and encourage staff to achieve professional growth. Ensure Walden outlets have proper level of beverages and maintain par levels in all buildings while utilizing efficiencies in beverage program.
Dining & Beverage Operations: Ensure dining facilities are properly set at the beginning of each evening. Manage reservations and coordinate special arrangements as necessary. Oversee the beverage program, including inventory, selection, pricing, ordering and menu development throughout the Walden property. Partner with the Executive Chef(s) and other departments for drink menu concepts and event planning. Maintain a strong visible presence during service hours to ensure guest satisfaction. Regularly touches and engages tables and service areas for quality assurance as well as serves members and guests.
Monitors financial results as needed and take corrective action as necessary to meet financial goals. Utilize Northstar POS for menu development, upkeep & analysis. Ensure timely and accurate billing for food and beverage services. Conduct quarterly inventory checks and safeguard assets.
Compliance & Safety: Adhere to all federal, state, and local regulations regarding health, safety, and alcoholic beverages. Ensure high standards of sanitation and cleanliness are consistently maintained.
Innovation & Collaboration: Foster transparent and effective communication across teams. Attend meetings as necessary. Stay updated with industry trends by attending workshops, demonstrations, and trade shows. Seek efficiencies in production and service. Contribute to the ongoing development of training programs for staff enhancement.
Skills: 2-3 years of management or supervisory experience in an upscale hotel, country club, or restaurant. Bachelor's or associate degree in hospitality or club management preferred. Level 1 Sommelier is a plus. Exceptional member/customer service skills. Strong interpersonal, verbal, and written communication abilities. Able to work flexible hours, including nights, holidays, and weekends. Specifically, Tuesday through Saturday evenings during ours of operation.
Employee Benefits: Annual salary range based on experience. Strong Benefits Package including Medical, Dental, Vision, and Life Insurance. Annual 401(k) Contribution (after 12 months). Uniform Allowance Provided. Annual CMAA National & Local Dues. Work Schedule: Walden – “The Barn” Dining Club is open 12 months a year, The dining room takes two 14 days breaks after the first of the year and late March or early April EOE: Walden is an Equal Opportunity Employer, M/F/D/V Please submit your resume and cover letter to the Director of Operations Kate Dobrzeniecki [email protected]
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