Lead Remote Appointment Setter Trainer

SpotOn Roof
Worthington, OH

SpotOnRoof

SpotOnRoof is scaling rapidly nationwide, and we’re hiring a Lead Trainer to develop, coach, and elevate our remote appointment-setting team. This role is for a high-performing sales professional with a strong background in SDR/BDR or appointment-setting environments who’s ready to step into leadership and drive results through people.

This is a hands-on role focused on onboarding, training, performance coaching, and maintaining production standards across our remote team.

What You’ll Do:

  • Train and onboard new remote appointment setters from day one.
  • Lead live and recorded training sessions on scripting, objection handling, and call flow.
  • Coach setters through call reviews, role-plays, and performance feedback.
  • Monitor daily and weekly production metrics and KPIs.
  • Identify performance gaps and implement corrective coaching plans.
  • Ensure consistent use of scripts, systems, and best practices.
  • Work closely with leadership to improve training processes and setter performance.
  • Maintain documentation, training materials, and performance tracking in Excel and Google Sheets.

What You Need:

  • Proven experience as an SDR, BDR, cold caller, or appointment setter (roofing or home services preferred).
  • Prior experience training, mentoring, or leading sales teams (formal or informal).
  • Strong phone presence and deep understanding of outbound sales psychology.
  • High competence with Excel and Google Sheets.
  • Ability to coach, motivate, and hold others accountable.
  • Comfort enforcing scripts, KPIs, and performance standards.
  • Your own laptop, reliable headset, strong internet, and quiet workspace.

Other Details:

  • 100% remote.
  • Work from anywhere in the United States.
  • Full-time availability required.
  • Must use our internal software and follow established systems and processes.

If you’re a top-producing setter who enjoys developing others, driving consistency, and building winning sales teams, this is your opportunity to step into leadership and make a real impact.

Job Type: Full-time

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote

Posted 2026-01-29

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