IT Strategy and Implementation Associate

IT Strategy and Implementation Associate
Have immediate impact | Be passionate about what you do | Grow with us

Cleveland Research Company is an employee owned, independent research firm, headquartered in Cleveland, Ohio. Founded in 2006, CRC has expanded to 15 research teams publishing research on over 150 companies. We pride ourselves on a disciplined research process that has us regularly engaged with the industries and companies we cover.
We are focused on identifying fundamental inflection points to aid in the rigorous analysis of our covered companies and industry forecasts. Our clients find value from getting in front of key themes and trends that lead to better strategic and financial decisions. We are committed to a singular focus on providing the most accurate and reliable research product in the market. If you are interested in equity and market research within an environment that fosters teamwork and excellence, Cleveland Research could be the place for you!

Role and Vision
We are seeking a driven, and high-potential individual to join us at the ground level of this journey. This is a unique opportunity to play a role in identifying and implementing technology tools that unlock strategic opportunities across the firm, centered on analytics and AI.
As the IT Strategy and Implementation Associate you will be the connection between strategy, technology, and people. You will help lead the charge in driving adoption of new systems, processes, and tools, ensuring that our transformation is not only implemented but embraced. You will work closely with executive leadership, our IT partners, and across the company to identify and implement new strategic technologies centered on making CRC more efficient and impactful.

Responsibilities Include

• Contribute to strategic planning and long-term technology vision alongside senior leadership
• Build relationships across departments to foster a culture of innovation and excellence
• Partner with leadership to identify and execute change management strategies aligned with strategic IT transformation goals
• Develop and deliver communication plans, training programs, and adoption roadmaps for new technologies and workflows
• Monitor adoption and feedback metrics to continuously optimize strategic efforts
• Facilitate feedback and training to use technology to become more efficient and impactful

Position Requirements

• 2 - 5 years of experience in IT change management and adoption
• Strong communication and interpersonal skills with the ability to influence across levels
• Demonstrated ability to manage ambiguity and drive clarity in complex environments
• High learning aptitude and desire to grow into a senior leadership role
• Bachelor’s degree required; advanced degree or certifications a plus

What Success Looks Like

• High engagement and adoption rates across transformation initiatives
• Strong ability to communicate and build trust across the company
• Clear visibility into progress and impact through metrics and reporting
• A growing contribution to the firm’s strategic technology roadmap

Why This Role Matters
This is not a back-office change role. It is a leadership opportunity for someone who wants to shape the future of Cleveland Research’s strategic technology landscape. You will be mentored by senior executives and positioned towards a CIO-level leader over time.

Benefits
Competitive salary + bonus, fully paid Health insurance coverage, 401(k), and a variety of other perks.
This position requires a full-time, on-site presence at our downtown Cleveland office in order to effectively work with teams.