Product Specialist 4 / PS4
• Create and manage changes to the system.
• Modify/configure the system to increase benefits and usability.
• Daily administration and support of Salesforce including but not limited to managing multiple user setup, customization of objects, fields, record types, page layouts and validations
• Manage system changes without interruption to the user
• Grant/ remove and maintain user licenses
• Communicate with users regarding new features, enhancements, and changes to the system
• Monitor usage and mentor users/groups needing assistance
• Continually seek ways to further enhance the end-user experience
• Document company processes and workflows
• Develop process documentation and field maps
• Create new processes and associated reporting
• Import data as appropriate
• Monitor and manage exception logs for back-end system integration with SFDC
• Monitor and improve data quality
• Create and maintain dashboards
• Create and maintain reports including folder maintenance
Skill Required / Desired Amount of Experience- 4 years experience as a Salesforce System Administrator- Required 4 Years
- 2 years as Copado Administrator- Required 2 Years
- 2 years as Copado DevOps operations- Desired 2 Years
- 1 year Ownbackup data backup and recovery- Desired 1 Years
- 1 year Ownbackup data seeding- Required 1 Years
- 1 year Change and Configuration Management concepts and procedures- Desired 1 Years
- 1 year Apex code- Desired 1 Years
- 1 year with Salesforce utilities like Workbench and Dataloader- Required 1 Years
- Salesforce Administrator certification required-Highly desired
THIRD PRTY CANDIDATES:
Email your candidate/s resume to jb dot resumes at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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