Administrative Assistant

MedBen offers results-driven solutions through innovation in employee benefits and health plan management, fully supported by customized solutions and a dedicated team of people working for us. Our governing values include flexibility, respect, empathy, and dependability to meet our mission "To be the benefits partner that employers prefer."

Job Summary
This position is responsible for the data entry and administrative clerical functions of the Administration (“Admin”) and Specialty Services (“SSU”)Departments.

Responsibilities

• Perform a variety of administrative tasks in support of department needs, including copying/scanning/logging/filing, data entry, processing outgoing and returned mail
• Prepare and mail supplies, ID cards, certificates, and other documents requested by Employers and Plan Participants
• Research and resolve daily, weekly, and monthly Administration and Specialty Services Unit (SSU) error reports
• Process Flexible Spending Account (FSA) Debit Card claims
• Prepare and distribute COBRA, FSA and Health Reimbursement Arrangement (HRA) monthly reports
• Run health, dental, vision ID cards and insurance schedules
• Maintain department’s supply order
• Prepare, review, distribute, and/or process a variety of daily, weekly, monthly, and annual correspondence
• Other duties as assigned

Requirements

• High school diploma or equivalent
• Professional verbal, written, and interpersonal communication skills
• Detail-oriented with exceptional organizational and time-management skills
• Highly accurate with an ability to consistently produce error-free work
• Proficient in Microsoft Office 365 applications, including Word, Excel, Outlook, and Teams, as well as web and PC-based programs
• Able to maintain procedural and data accuracy within established timeframes and deadlines
• Ability to receive and apply feedback and instructions
• Committed to providing excellent customer service within established HIPAA-compliant privacy laws
• Reliable self-starter willing to research and problem-solve as well as follow directions
• Prior administrative experience preferred, including the use of a photocopier, scanner, fax machine, and other office equipment

SCHEDULE
Individual team member schedules vary in order to cover department hours of 7:00 am – 5 pm Monday – Friday. Monday – Thursday assigned schedule is 7:00 am – 3:30 pm, 7:30 am – 4:00 pm, 8:00 am – 4:30 pm, or 8:30 am – 5:00 pm. Rotating Friday schedule of 8:30 am – 5:00 p.m. shared among the team.

Due to high volume business need, this department has annual vacation blackout periods during June and December.

If you have any questions regarding a specific job position or completing the MedBen Employment Application, please contact MedBen Human Resources Manager Jill Evans at [email protected].

MedBen is an equal opportunity employer, and we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, genetic information or any other legally protected status.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• During the selection process, I am willing to complete pre-employment assessment(s) to gauge computer literacy and data entry accuracy.

Work Location: In person