Mortgage Account Executive - Cleveland, OH

Mortgage Account Executive - Cleveland, OH

At Guidance Residential, we help families achieve homeownership while staying true to their values. As the most recognized brand worldwide in Sharia-Compliant home financing, we’ve provided over $10 billion in home financing contracts across 35 states. Our commitment to excellence and adherence to faith-based principles have made us a trusted partner in the industry.

We are seeking a driven Mortgage Account Executive to join our field sales team providing front-line customer service helping families navigate the home financing process.

Your Impact:

• Guide clients with the homebuying or refinancing process, delivering a transparent and professional customer experience.
• Convert leads into funded home financing contracts, consistently achieving a target of 3-4 closed contracts per month.
• Exhibit unwavering dedication to surpassing monthly home financing sales goals.
• Manage an active pipeline by following up with clients, responding to inbound leads, and generating new business through networking, outreach, and referrals.
• Host and attend outreach events and educational seminars promoting our Sharia-Compliant home financing product at local mosques, organizations, and community gatherings.
• Build relationships with referral partners, including real estate agents and community leaders.
• Collect and review required loan documentation ensuring completeness and accuracy.

Qualifications:

• 2+ years of sales or customer service experience preferred.
• Experience in articulating product or service features, benefits, and value.
• Detail-oriented and the ability to manage multiple priorities and clients simultaneously.
• Familiarity and connection with local Muslim-American communities and Mosques required.
• Bilingual - English/Urdu or Arabic preferred
• Must be able to communicate effectively with customers, employees, and managers via telephone, email, and in person.

Who We’re Looking for:

• A genuine passion for going above and beyond to ensure customer satisfaction.
• Ambitious professional who takes initiative, works independently, with a natural drive to succeed.

What We Offer:

• Uncapped earning potential with a 100% commission-based structure, allowing you to directly benefit from your efforts and success. The more you sell, the more you earn!
• Extensive training and support, including NMLS exam preparation and structured onboarding to support ramp up and long-term success.
• Tools to help you perform, including inbound leads (no cold calling), company-provided equipment, and professional marketing materials.
• Comprehensive benefits package:
  • Medical, dental and vision coverage
  • Traditional and Roth 401(k) plans with immediate company match
  • Additional voluntary benefits (Legal, Identify Theft, Critical Illness, Accident, and more)
  • Company paid life and disability benefits
  • Student loan repayment assistance
• Professional work environment and positive company culture.
• Mission-driven work that aligns with faith and ethics.

If you’re ready to go the extra mile to serve your community and deliver outstanding service through a high-earning career with meaningful work, Guidance Residential wants you! Apply now to become a member of our team.

Guidance Residential is an Equal Opportunity Employer.

Pay: $65,000.00 - $90,000.00 per year

Language:

• Urdu, Arabic, Bengali, Turkish, or Farsi (Preferred)

Ability to Commute:

• Cleveland, OH 44106 (Required)

Ability to Relocate:

• Cleveland, OH 44106: Relocate before starting work (Required)

Work Location: In person