Logistics Manager

About Ohio Valley Goodwill Industries:
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

Job Summary:
We are seeking a proactive and detail-oriented Logistics Manager to oversee daily transportation operations, including routing, dispatch, and driver support. This role is responsible for ensuring timely and efficient movement of goods while managing a small team of dispatchers (1–2 direct reports). The ideal candidate is a strong communicator, problem-solver, and team leader with experience in transportation logistics and scheduling. Key Responsibilities:
Daily Operations & Dispatch Management

• Supervise daily dispatch operations, ensuring all routes are scheduled accurately and efficiently.
• Coordinate with warehouse and retail locations to align transportation schedules with operational needs.
• Monitor fleet activity and resolve issues such as delays, route changes, or vehicle breakdowns in real time.
• Ensure dispatchers are properly trained and equipped to support drivers and maintain smooth operations.

Team Leadership

• Directly manage and support 1–2 dispatchers, providing coaching, development, and performance feedback.
• Promote a collaborative, solutions-oriented work environment focused on continuous improvement.

Driver & Route Oversight

• Assist with driver scheduling, route optimization, and compliance with DOT and company safety regulations.
• Serve as the primary point of contact for escalated driver issues, customer concerns, or route conflicts.
• Track driver performance and partner with HR or Operations for coaching or disciplinary action as needed.

Fleet & Compliance

• Support vehicle maintenance schedules and ensure fleet records are up to date.
• Maintain accurate documentation for all transportation activities, including route logs, mileage, fuel usage, and incident reports.

Communication & Coordination

• Serve as a liaison between drivers, dispatchers, warehouse, and store personnel to ensure seamless logistics flow.
• Collaborate with the Warehouse Manager and other departments to improve efficiency and resolve bottlenecks.

Qualifications:

• 3–5 years of experience in transportation logistics, dispatching, or fleet management.
• 1+ year of experience in a supervisory or team lead role preferred.
• Knowledge of route planning, driver scheduling, and fleet coordination.
• Familiarity with DOT regulations and transportation safety compliance.
• Strong leadership, communication, and organizational skills.
• Proficiency with dispatching software, GPS tracking tools, and Microsoft Office.

Preferred Traits:

• Calm under pressure with strong problem-solving skills.
• Comfortable working in a fast-paced, logistics-heavy environment.
• Experience in retail or thrift logistics a plus.
• Bilingual (English/Spanish) is a plus, but not required.

If you’re looking for a rewarding, fulfilling experience, please join our team!!

Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled