Mortgage Loan Officer Assistant

Coley Rau Team CrossCountry Mortgage
Bryan, OH

Job Description

Job Description

Do you thrive in competitive environments?

Are you someone who takes pride in winning the day, solving problems quickly, and helping your team succeed at a high level?

We’re looking for a driven, high-energy Pre-Approval Coordinator who wants to compete, win, and grow alongside one of the top-performing mortgage teams in the Midwest. This role is perfect for someone who thrives under pressure, enjoys fast-paced environments, communicates exceptionally well, and takes ownership of helping loans move efficiently from start to finish.

Our team culture is built around competing at a high level every single day — for our borrowers, our referral partners, and each other. We’re looking for someone who embraces accountability, brings energy to the team, and wants to be part of a winning culture.

What Makes Someone Successful in This Role:

  • Fast turnaround times
  • Strong communication and follow-up
  • High attention to detail
  • Ability to compete and perform in a high-volume environment
  • Strong borrower relationship skills
  • Taking ownership and finding ways to win each day
  • Bringing energy, urgency, and consistency to the team

Schedule:

  • Monday through Friday
  • 8:00 AM – 5:00 PM
  • One-hour lunch break
  • Some evening and weekend coverage expected

Why Join Our Team?

This is not an average mortgage sales role.

You’ll be joining a high-performing team with a competitive culture built around growth, accountability, and winning together. We believe in pushing each other to improve, compete, and succeed while providing the mentorship and support needed to continue growing in the mortgage industry.

If you’re motivated by competition, enjoy being part of a team that plays to win, and want an opportunity to grow within a high-level mortgage operation, we want to hear from you.

Compensation:

$45,000 - $60,000

Responsibilities:
  • Review borrower documentation and loan applications
  • Pull and review credit reports
  • Run AUS findings and review eligibility
  • Structure loan files for pre-approval review
  • Communicate directly with borrowers throughout the pre-approval process
  • Work closely with Loan Officers to keep deals moving quickly and efficiently
  • Maintain and update CRM systems and loan status information
  • Deliver a high-level borrower experience through responsiveness and strong communication
  • Manage multiple files and priorities in a fast-paced production environment
  • Help the team compete at a high level by creating speed, organization, and consistency throughout the pre-approval process
Qualifications:
  • Previous mortgage industry experience required
  • Licensed Loan Officer preferred
  • Experience with Encompass LOS required
  • Strong mortgage knowledge and understanding of loan structuring
  • Excellent customer service and communication skills
  • Highly organized and detail-oriented
  • Competitive mindset with a strong sense of urgency
  • Ability to multitask and perform in a fast-paced environment
  • Positive, team-oriented attitude
  • Ability to remain calm and efficient under pressure
About Company

We are a high-performing, full-service mortgage team focused on delivering knowledge, support, and financial guidance to families across the nation. Our culture is built around accountability, urgency, teamwork, growth, and competing at a high level every day.

We take pride in moving quickly, communicating proactively, and creating an exceptional experience for clients, referral partners, and teammates. Whether supporting borrowers, building relationships, coordinating events, or driving operational excellence, every role on our team plays an important part in our success.

We’re passionate about surrounding ourselves with driven, positive, growth-minded professionals who want to be part of a competitive and supportive environment.

Join us today! Eligible employees receive medical, dental, vision, 401(k) with employer match, Short-Term Disability, Employee Assistance, and Wellness Programs.

Posted 2026-05-29

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