Software Support Lead - Angular - Local to Columbus, Ohio

Software Support Lead - Angular - Local to Columbus, Ohio

Position Description
As the Software Support Lead, you'll be a key member of the Digital Product Development team, working alongside developers who write engaging learning software for teachers and students. Your work will have a real impact on our customers, as you'll oversee and develop a support function that helps keep our software reliable, secure, and well supported in production.

Your first few months will see you working with the digital product team and:
. Building a thorough understanding of our systems and software alongside the technical lead
. Fostering a close working relationship with our IT department to understand infrastructure and other company wide technology requirements
. Gathering insight from our Customer Experience and Digital Solutions specialists to understand customer needs and expectations
. Collaborating with the product owner and technical lead on a long term support roadmap

Your future duties and responsibilities
. Establish and manage the support team by providing guidance, performing code reviews, coordinating deployments, and promoting reliable follow through
. Work with the build team technical lead and stakeholders to ensure product quality, operational readiness, and clear support ownership
. Triage, debug and address defects originating in production and QA environments and/or delegate as needed
. Maintain code bases by ensuring that packages are up to date and that applications meet current security and supportability standards
. Develop high quality, testable code
. Ensure that application code adheres to internally adopted patterns and styles, and meets functional, performance, and security requirements
. Participate on an Agile team, contribute to complexity and time estimates, identify risks, and contribute to discussions and commitments
. Work with an array of different technologies; able to multi task and switch projects quickly

Required qualifications to be successful in this role
. 6+ years' experience with Angular 8+ (we are on version 19)
. 6+ years' experience with ASP.Net Web Api
. 6+ years' experience with HTML5/CSS3
. 6+ years' experience with Entity Framework
. Dependency Injection
. Unit Testing and Mocking
. MSSQL
. SQL Profiler
. Familiar with at least one front end unit testing framework
. Familiar with at least one end to end testing framework
. Microsoft Azure services

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,800.00 $176,300.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

#LI-GA1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.