Program coordinator affairs testing services

Current UC employees must apply internally via SuccessFactors

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals $2 billion.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

About The College

UC Testing Services supports our communities' educational and professional goals by offering secure and convenient testing solutions that adhere to the National College Testing Association's Professional Standards and Guidelines.

Job Overview

UC Testing Services is seeking a detail-oriented and highly organized Accommodated Testing Coordinator to oversee and manage all aspects of accommodated testing services for students registered with Accessibility Resources and other eligible participants. This role is responsible for coordinating accommodated exam scheduling and administration, ensuring compliance with accessibility requirements and university policies, and delivering exceptional service to students, faculty, and staff. The ideal candidate demonstrates strong administrative skills, excellent communication, and a commitment to supporting all students.

Essential Functions

Coordinate Testing Services :

In collaboration with the Testing Services team, this position will oversee the scheduling, preparation, and administration of make-up and accommodated exams, including extended time, reduced-distraction spaces, assistive technology, and other approved accommodations.

Administrative Operations

Perform complex clerical and technical tasks to support accommodated testing, including maintaining confidential records, managing exam materials, and ensuring compliance with FERPA and ADA requirements.

Student And Faculty Engagement

Serve as the primary contact for students with accommodations and their instructors, providing guidance, information, and assistance related to testing processes and procedures.

Communication

Facilitate timely and clear communication with students, faculty, Accessibility Resources staff, and other stakeholders regarding exam scheduling, policies, and updates.

Collaboration

Partner with the Program Director, Accessibility Resources, and testing center staff to develop, implement, and refine procedures that support accommodated testing operations. May oversee Student Worker team members.

Problem Solving And Issue Resolution

Respond promptly to issues or irregularities during test administration, ensuring a fair and supportive testing environment.

Reporting And Documentation

Maintain accurate records of accommodated testing activity and prepare reports as needed to track usage, trends, and compliance.

Office Support

Provide administrative oversight and support during designated hours, which may include evenings and weekends to meet student needs

Required Education

• Bachelor's Degree.
• Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
  
  

Required Trainings/Certifications

N/A

Required Experience

One (1) year of program coordination experience.

Additional Qualifications Considered

• Experience supporting individuals with disabilities
• Occasional weeknight and weekend availability
• Comfortability working independently
• Comfort with learning and troubleshooting assistive technology and test delivery systems.
  
  

Application Process Information

For a complete application please include a cover letter address to Martin Hintz, Program Director of Testing Services.

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.
  
  

Compensation and Benefits

Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include

• Competitive salary range of $19.23 - $20.90 per hour based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities
  
  

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected].

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 97628