Associate Event Consultant
- 401(k) matching
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Engage with clients planning weddings, corporate events, fundraisers, and private parties to provide the necessary rental products and event solutions.
- Develop and manage key account relationships, ensuring seamless coordination for recurring clients. This includes building rapport with multiple team members within each account, understanding their event styles, and anticipating their needs.
- Conduct client consultations in our showroom or at event sites (homes, businesses, or venues) to assess rental requirements, delivery logistics, and event specifications.
- Provide recommendations on tent sizes, table linens, seating arrangements, lighting, and other event essentials tailored to each client's vision.
- Gain a basic understanding of building and fire codes related to tented events to ensure compliance and accurate recommendations.
- Accurately enter and manage event details in rental software, tracking changes and updates as planning progresses.
- Oversee multiple events simultaneously, ensuring logistics and order details are executed flawlessly.
- Communicate professionally and clearly with clients and team members through phone calls, email, and in-person interactions.
- Occasionally assist with event setup, teardown, delivery, and pickup as needed to support smooth execution.
- Perform additional duties as assigned.
- The typical schedule is Monday–Friday, 8:30 AM – 5:00 PM. However, flexibility is expected based on client needs, and team members should be prepared to stay beyond scheduled hours as necessary to ensure successful event planning and execution
- Occasional after-hours and weekend shifts for client appointments, set-ups, or during high-demand seasons.
- Potential for overtime during our peak season.
- Flexible scheduling options are available.
- Medical, dental, vision, and 401k after 60 days.
- Enjoy team member rental discounts and participate in our referral program.
- 96 hours of PTO annually (prorated the first year based on hire date/month).
- 2+ years of experience in customer service, sales, event planning, or a related field.
- Proven ability to develop and maintain client relationships, especially with key accounts.
- Strong communication, negotiation, and interpersonal skills to effectively engage with clients and industry professionals.
- Valid Ohio driver’s license (must meet company insurance requirements).
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with rental or CRM software (preferred).
- Strong typing skills and ability to maintain accurate records.
- Strong attention to detail and organizational skills, with the ability to manage multiple high-value accounts simultaneously.
- Ability to interpret instructions and event specifications in various formats (written, oral, diagrams, schedules).
- Solid math skills (fractions, percentages, and ratios) for quoting and event planning.
- Comfortable upselling and closing sales, with a consultative approach to client needs.
- Ability to lift 40 lbs. and assist with event setups and teardowns as needed.
- Professional appearance and demeanor, with excellent written and verbal communication skills.
- Experience in the event or catering industry (preferred).
- Successful completion of a background check and drug screening.
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