Data Squad Volunteer
Position: Volunteer, Data Squad
Type: Volunteer
Schedule: Part-time, unpaid 3+hour shifts. Some evening / weekend work may be required
Time Commitment: minimum 20+ hours during the fiscal year (July 1-June 30)
Location: Ohio History Center
Reports to: Manager, Audience Insights
Summary:
We are looking for enthusiastic volunteers that enjoy interacting with the public. Volunteers collect visitor feedback on our exhibits, programs, and experiences. Through surveying and interviewing, volunteers will have a chance to share valuable feedback to continually improve our experiences.
Essential Duties and Responsibilities:
- Approach visitors for data collection (surveying or interviews)
- Carry out evaluation projects accurately and according to the direction and protocols established through training.
- Establish rapport with a wide variety of visitors while asking questions in a consistent manner
- Accurately record guest feedback
Education and/or Experience:
Volunteers are given a full training in evaluation techniques before they start. They are also offered continuous support and additional training throughout to ensure you are confident in your role
Physical Demands:
- May require extensive periods of standing
- May involve shifts that are outside
- May require moving/carrying survey material
Education and Experience Outcomes:
- Will learn about data collection techniques
- Will learn to work within a team environment
- Will learn about aspects of visitor/hospitality services through training and on-the-job experience
- Will gain an understanding of the inner workings of a non-profit museum
- Knowledge of museum best practices and procedures.
- Understand the value and vital role of evaluation in a museum setting.
Application Instructions
To apply, visit and use the Applicant Tracking System to apply. Include resume, cover letter, and applicable application materials. For questions and accommodations, email [email protected] or call 614-297-2565.
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