Logistics Coordinator
Job Description
Job Description
About the Role
As a fast-growing logistics company, we are seeking a perceptive individual to support our 24/7 logistics operations during evenings and Saturday (Wednesday-Friday, 10AM-8:30PM and Saturday, 8AM-4:30PM). This role focuses on load building, tracking and tracing Contractors, Third-Party Logistics providers (3PLs), Brokers, and company drivers to ensure seamless freight movement and timely resolutions.
The successful candidate will possess strong communication skills, be a passionate problem solver, and prioritize operational efficiency and customer satisfaction, even in off-peak hours. This position offers the opportunity to optimize after-hours systems, handle urgent escalations, and expand the company’s domestic and international reach.
Are you ready for a challenging role that directly impacts the bottom line through vigilant monitoring of shipments, coordinating with carriers, and managing real-time inventory updates? If you thrive in a dynamic, independent environment brokering urgent loads and resolving delivery issues outside standard business hours, we want to hear from you.
Objectives and Responsibilities
- Monitor and track regional shipments involving Contractors, 3PLs, Brokers, and company drivers to maintain on-time performance for client orders
- Ensure accuracy of tracking data, shipping documents, and real-time status updates in logistics software
- Identify and resolve after-hours shipping discrepancies, delays, or emergencies to uphold client satisfaction
- Process incoming alerts, update inventory databases, and coordinate with warehouses for night-time inventory & shipment adjustments
- Oversee overnight production timelines, adjust shipping schedules as needed, and escalate issues to daytime teams
- Generate reports on freight status, prepare after-action reviews, and assist with billing/invoicing for completed loads
- Maintain regular communications with clients, drivers, and partners, including international stakeholders across time zones
Preferred Skills and Qualifications
- Bachelor’s degree in business administration, logistics, supply chain management, or a related field, or demonstrated transportation industry experience providing comparable knowledge and skills.
- Strong verbal and written communication skills, with the ability to manage timelines, stay organized, and communicate effectively in high-pressure, low-supervision environments
- Proven critical thinking and lateral problem-solving skills for handling complex, time-sensitive situations
- Solid understanding of warehouse operations, transportation management, and freight tracking technologies
- Solution-oriented mindset with a collaborative attitude, adaptable to independent night/weekend work
- Familiarity with supply chain best practices, agricultural commodities, and tools like TMS (Transportation Management Systems) or ERP software
- Ability to conduct research, analyze data, and implement efficiencies in logistics processes
- 2+ years of experience in the logistics market, preferably with exposure to night shifts or 24/7 operations
Best in Show Logistics Offers
- Medical, Dental, and Vision Benefits with eligibility on date of hire
- 401(K) (traditional and Roth options) with generous company match
- 3 Weeks Paid Time Off in first year
- Company Paid Short Term and Long-Term Disability
- Company Paid Life Insurance
- Competitive Compensation, including shift differentials for nights and weekends
- On Staff Life Coach
- Medical and Dependent Care Reimbursement Plans
Best in Show Logistics is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law. The information contained within your resume and application, including employment history, educational history, and references, are subject to verification. Pre-employment drug screen (hair and urine), physical, and criminal background check required.
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