Administrative Assistant

Wingspan Care Group
Shaker Heights, OH

Agency Summary:

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations.

Position Summary:

Risk Management's Administrative Assistant performs specific duties as assigned by the Supervisor and various other duties as may be appropriate to the department and Agency. The Administrative Assistant provides high-level support to ensure efficient operation of the office. This role involves handling a wide range of administrative tasks, managing communications, and assisting with document preparation using Microsoft Word and Adobe tools. The ideal candidate is highly organized, detail-oriented, adaptable and thorough. The Administrative Assistant must possess the ability to thrive in a fast-paced environment while ensuring all work is completed accurately, on time, and to the highest standard. Discretion must be exercised in handling written and verbal material, which may be confidential, and of a personal nature. The Administrative Assistant must be able to interact with, and have impact upon, a wide range of professionals with varied backgrounds.

Responsibilities Include:
  • Process all contracts following attorney approval, ensuring accuracy, compliance, and timely execution.
  • Proofread contracts for grammar, formatting, and completeness prior to processing and distribution.
  • Coordinate contract execution by routing documents to all necessary parties.
  • Request and obtain Certificates of Insurance (COIs) and other required documentation from vendors.
  • Maintain organized records of all executed contracts, amendments, and related documentation.
  • Track contract status and follow up with stakeholders to ensure timely completion and return.
  • Assist General Counsel and other Risk Management attorneys as needed.
  • Assist the Quality Improvement Records Manager as needed.
  • Update and maintain Risk Management's CLM (Contract Lifecycle Management) system.
  • Track and ensure licensing requirements, and policy and procedure manuals are up to date and accurate.
  • Photocopy and distribute various materials.
  • Handle phone calls, emails, and correspondence promptly and courteously.
  • Collect, record and tabulate statistical narrative reports, if needed.
  • Attend scheduled staff meetings, supervision, and on-going training.
  • Respect and protect the confidentiality of all client-related documents and information. Handle such materials strictly in accordance with Agency policies and guidelines on confidential records.
  • Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
  • Other duties as assigned by management.

Qualifications:

  • Bachelor’s Degree in Arts or Sciences required.
  • 1-3 years office experience required.
Benefits and Salary:

The salary for this $21.64 per hour.

At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

  • Comprehensive health and Rx plans, including a zero-cost option.
  • Wellness program including free preventative care
  • Generous paid time off and holidays
  • 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
  • Defined benefit pension plan
  • 403(b) retirement plan
  • Pet insurance
  • Employer paid life insurance and long-term disability
  • Employee Assistance Program
  • Support for continuing education and credential renewal
  • Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
  • Flexible Spending Account for Health and Dependent Care

Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.

Posted 2025-09-25

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