Relationship Manager

Global Payments
Cleveland, OH

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Outside Sales Executive, Payment Technology

About Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper.

If you’re passionate about helping business owners thrive—and you love selling technology that transforms the way they run their operations—join our dynamic, growth-minded team. Together, we’ll shape the future of commerce.

Job Summary

As an Outside Sales Executive, Payment Technology, you’ll be on the front lines helping small and mid-sized merchants modernize how they run their business through Genius®, our industry-leading Point of Sale and payment platform.

You’ll manage the full sales cycle—from prospecting and lead generation to running demos, negotiating, and closing deals. You’ll work closely with your District Manager and sales leadership for coaching and support while driving your own success in a fast-paced, high-reward environment.

This is a role for driven, tech-savvy sales professionals who want to make an impact—selling real solutions that help local businesses simplify operations, improve customer experience, and grow revenue.

What You’ll Do

  • Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.

  • Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking.

  • Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty.

  • Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle.

  • Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications.

  • Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.

  • Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor.

What You Bring

  • Proven success in B2B sales, preferably in SaaS, fintech, or merchant services.

  • Strong communication, presentation, and negotiation skills—comfortable selling both face-to-face and virtually.

  • High energy, self-motivated, and competitive—driven to exceed targets.

  • Professional presence and genuine ability to connect with business owners.

  • Familiarity with the restaurant or retail industries is a plus.

  • Valid driver’s license and ability to spend at least 75% of your time in the field.

Minimum & Preferred Qualifications

  • Must be 18 years or older.

  • High school diploma or GED required; college degree preferred.

  • Two or more years of relevant B2B sales experience.

  • Must live within the geographic area of the posting.

Compensation

Annual On-Target Earnings (OTE): $100,000+
Base Salary: $40,000+
Residual Income: Keep earning monthly from the accounts you build.
Bonuses: Monthly and quarterly incentives for surpassing quota and achieving stretch goals.

Your total compensation depends on your performance, skills, and territory—your success is in your hands.

Benefits

Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits.

Our Culture

At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion, respect, and belonging drives everything we do.

Global Payments is an Equal Opportunity Employer.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

#LI-Hybrid

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Posted 2026-04-15

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