Regional Director of Operations for Nursing Home Group
- Bachelor’s degree from an accredited college or university in relevant field of study, or equivalent combination of education and experience required
- Active Nursing Home Administrator license
- Demonstrated success in senior housing or healthcare operations, with minimum three (3) years operational leadership experience in a multi-site provider
- Must have valid driver’s license
- Must have high level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with others
- Demonstrates positive leadership and provides timely and consistent support to Administrators and facility employees
- Exemplifies and models the company Mission and Values of “people come first,” and consistently utilizes a “servant leader” approach to training, support and development of others
- Responsible for growth, productivity and development of facilities within assigned region
- Accountable for financial performance of assigned region (i.e., operating margin, census goals, budgeted revenue, expense goals)
- Understands licensure and regulatory requirements and assists communities in achieving and maintaining licensure and accreditation
- Partners with Administrators to develop and implement operating budget
- Assists in development, implementation and support of standardized operating policies and procedures
- Serves as a resource for resident, family and associate concerns
- Ensures sales model is implemented successfully
- Provides direction, vision and strategy to assist in achieving competitive advantage in senior living services in the area
- Actively participates in sales and marketing events
- Ensures each facility maintains a positive image in the greater community and develops positive relationships with business leaders and referral sources
- Trains, evaluates, supervises, supports, counsels and develops Administrators
- Responsible for career development and succession planning for Administrators
- Promotes and monitors company’s standards for Talent (i.e., hiring process, orientation, on-the-job training, evaluations, corrective action processes, etc.)
- Promotes staff retention efforts in the region
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