Entry Level Customer Service Representative

Job Description

Job Description

Entry Level Customer Service Representative

Akron Driving Academy is hiring an entry level Customer Service Representative - Social Media Assistant

The ideal candidate will possess:

• A customer first mindset
• Be able to communicate both by phone and on online platform
• Will work as part of our on site sales team

They will be responsible for:

• Contacting sales leads
• Booking school tours
• Greeting potential students
• Presenting our courses to potential students
• Signing potential students to contracts - commission based sales
• Assisting current students as required
• Optimizing our marketing campaigns across digital and traditional channels
• Managing and growing our cross platform social media presence

Should be comfortable with:

• Developing sales leads
• Customer service
• Community engagement
• Social media platforms and content development

The ideal candidate will possess:

• A strong sense of urgency and be able to work both independently online and in the office with students
• This position reports directly to our School Director and includes sales, marketing and customer service responsibilities
• Familiarity with marketing automation platforms, design, editing, and content tools is strongly preferred
• The candidate should be able to track and analyze engagement data and serve as a representative at trade shows and events as required

Experience in:

• Customer Contact
• Sales
• Communications
• Marketing
• Brand Management
• Media Production is required

Applicants with 2-3 years of related experience in any of the above fields are preferred.

Company Description

Get on the Road to Freedom with Driving Academy!

We offer comprehensive training to candidates who wish to obtain Class A or B Commercial Driver Licenses. We train truck as well as bus students to operate commercial vehicles successfully, safely and professionally, allowing them the opportunity to embark on a new, productive and potentially lucrative career in the transportation industry.

Our class schedules are flexible, allowing students to maintain employment while in training to Get on the Road to Freedom!

Join our team now and help shape the future of the transportation industry!

Company Description

Get on the Road to Freedom with Driving Academy!\r\n\r\nWe offer comprehensive training to candidates who wish to obtain Class A or B Commercial Driver Licenses. We train truck as well as bus students to operate commercial vehicles successfully, safely and professionally, allowing them the opportunity to embark on a new, productive and potentially lucrative career in the transportation industry. \r\n\r\nOur class schedules are flexible, allowing students to maintain employment while in training to Get on the Road to Freedom!\r\n\r\nJoin our team now and help shape the future of the transportation industry!