Lead Software Engineer - DevOps/Cloud

Job Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• 8+ years of hands‑on software/platform engineering experience, including leading cloud‑native delivery for business‑critical systems.
• Strong Kubernetes expertise (workloads, networking, security, autoscaling, upgrades, troubleshooting); experience operating clusters in production.
• Expert Infrastructure as Code with Terraform (modules, state backends, workspaces, CI integration, policy controls).
• Proficiency in Python for platform automation, tooling, and systems scripting; familiarity with Bash/YAML/Helm.
• Deep experience with CI/CD (e.g., Jenkins, Spinnaker/Argo), artifact management, and automated testing strategies.
• Strong AWS/public cloud knowledge (VPC, ALB/NLB, ECR/EKS, IAM, KMS, CloudWatch/CloudTrail) and cloud networking fundamentals.
• Solid understanding of SDLC and agile practices; champions secure coding, resiliency patterns, and release engineering.
• Observability at scale: Prometheus/Grafana, datadog, log aggregation (e.g., Splunk), actionable SLO/SLA monitoring.
• Demonstrated reduction of operational toil through automation and SRE practices (incident response, blameless postmortems, remediation).
• Practical experience applying agentic AI/LLM capabilities to DevSecOps use cases (e.g., assisted troubleshooting, code/IaC generation with review, runbook automation) with attention to accuracy, guardrails, and auditability.
• Excellent communication and leadership skills; ability to influence architecture and mentor engineers across teams.

Preferred qualifications, capabilities, and skills

• Programming & Scripting: Expert-level Python is mandatory, along with proficiency in Bash, Java, or C++ for building automation scripts.
• ML Frameworks & Tools: Hands-on experience with TensorFlow, PyTorch, or Scikit-learn, plus MLOps tools like MLflow, Kubeflow, Vertex AI, or DVC.
• Infrastructure & Cloud: Strong knowledge of AWS, Azure, or GCP, including serverless architectures, storage solutions, and network configuration.
• Containerization & DevOps: Expert skills in Kubernetes (K8s), Docker, Helm, GitOps, and CI/CD pipelines (Jenkins, GitLab CI).
• Monitoring & Reliability: Experience setting up monitoring for both infrastructure and models (drift detection, model accuracy) using Prometheus/Grafana.
• Database Systems: Proficiency in managing SQL/NoSQL databases to handle data for training and inference.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.