Account Executive, Commercial Lines

Gallagher
Richfield, OH


At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

How you'll make an impact

The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.

About You

Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.

Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.
Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Posted 2026-02-02

Recommended Jobs

Maintenance Foreman

M.J. Design Associates
Plain City, OH

Maintenance Foreman   Do you have a passion for plants?! M.J. Design is an award-winning Landscape Design-Build Firm that focuses on the details, delivering honesty and quality service. We are Land…

View Details
Posted 2025-12-13

SAP Functional Lead, Record to Report (R2R)

G Bsse Corporation
Troy, OH

Job Description: SAP Functional Lead, Record to Report (R2R) Type: Remote  Experience: **Minimum 15 years practical** experience in SAP functional (sub-modules of S/4HANA FICO, Product Costing w…

View Details
Posted 2026-01-28

Director of Social Services

Grande Oaks
Oakwood Village, OH

Grande Oaks/ Grande Pavilion is a skilled nursing facility located in Oakwood, Ohio, conveniently located near Cleveland, Ohio! We are looking for a Social Service Director with drive and passion to …

View Details
Posted 2026-02-03

Healthcare Services Pharmacist

Walgreens
Cincinnati, OH

Job Summary: Provides clinical services to patients, such as immunizations or MTM interventions, ensuring the compliance with regulatory guidelines, company policies and procedures. Job Respons…

View Details
Posted 2026-02-02

Research Scientist 1

Transportation Research Center, Inc.
East Liberty, OH

Job Duties: Conduct research on the biomechanics of vehicle occupants and their protection in crashes. Apply principals of mechanics and dynamics to the understanding of human injury and occupant p…

View Details
Posted 2026-01-12

Dental Hygienist

Blue Jay Dental
Maineville, OH

Registered Dental Hygienist Maineville, Ohio Full-Time Position Schedule: Mondays or Tuesdays from 10 AM to 7 PM. Wednesdays from 10 AM to 7 PM. Thursdays from 7 AM to 3…

View Details
Posted 2026-01-20

Cost Analyst 2

Spencer Ogden
Cincinnati, OH

Cost Analyst 2 Job Description - Cincinnati Location: Cincinnati Start Date: 09 January 2026 Pay Rate: $59 Per Hour Job Description: We are seeking a highly skilled Cost Analyst 2 to join our team in …

View Details
Posted 2026-01-10

Tax Analyst

Steris Corporation
Mentor, OH

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary A qualif…

View Details
Posted 2026-01-22

Maintenance Technician

Moraine, OH

Maintenance Technician - 41/hr! Responsibilities Perform preventative and reactive maintenance on 24v to 480v systems. Conduct mechanical, hydraulic, and pneumatic troubleshooting and repairs…

View Details
Posted 2026-01-21

Project Manager / Ground-up Commercial

OPC Contracting, Inc.
Lewis Center, OH

About the Job: Job ID 124 Title: Project Manager / Ground-up Commercial. Location: Columbus Ohio. We are seeking a highly skilled and driven Project Manager with proven experience in…

View Details
Posted 2025-09-30