Property Security - Summit Ridge

Job Description

Job Description

Position Overview

Millennia Housing Management is looking for experienced security professionals that possess superior customer service skills. This role will support the daily property operations of the apartment complex in maintain a safe and secure property for our residents.

Essential Functions and Responsibilities

• Perform security patrols of external and internal areas of locations.
• Assist with property move ins, rent collection, and daily resident needs .
• Provide appropriate assistance to residents, guests, and visitors expediently and professionally while adhering to company and building policies.
• Assure prompt and positive action on all complaints, questions, and concerns.
• Always maintain visual contact with entry points when not interacting with residents, guests, or visitors.
• Monitor activity on each residential floor hourly through foot patrols on the entire building/property.
• Ensure visitors, messengers, and vendors follow access control procedures according to building and Millennia policy.
• Control after-hour access to the property through the admittance process.
• Screen guests and visitors efficiently to expedite their admittance to the property.
• Monitors security cameras and informs and addresses any suspicious activities appropriately.
• Maintain constant surveillance of all access areas providing maximum visibility. Ensure common areas, hallways and grounds are secured, and free of trespassers.
• Prevent loss and damage by reporting irregularities or incidents immediately to management and/or law enforcement, informing violators of policy and procedures.
• Immediately responds to emergencies to assist residents, guests, and visitors.
• Respond to fire, medical emergencies, activated alarms, flooding, water discharge, elevator emergencies, hazardous materials, inclement weather, suspicious activity, and other incidents or conditions.
• Maintain logs, prepared incident, and activity reports, and communicate accordingly to management, life, and safety personnel, and/or public safety authorities, as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

• Military or law enforcement background Required.
• Must have the ability to handle multiple tasks and projects simultaneously.
• Must have excellent verbal communication skills and a professional demeanor.
• Must be able to pass a comprehensive background check and drug screening.
• A professional appearance and demeanor.
• Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
• Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
• Solid understanding of budgeting, and business operations.
• Superior analytical and problem-solving capabilities.
• A strong strategic and business mindset.
• Excellent organizational skills.

Work Conditions & Physical Demands

• Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation.
• Able to work independently or as a team member and support managers with special projects.
• Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell.

Values We Seek

• Respect : Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
• Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
• Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
• Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.

Expected Hours of Work & Travel

• Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
• Travel required as needed.

EOE/Disabled/Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Background Check Process

Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.