Dispatch Assistant Wanted - Join WyattWorks Plumbing's Growing Team!

Job Description

Job Description

Do you thrive on turning chaos into order? Can you handle a dozen moving pieces without breaking a sweat—or dropping the ball? At WyattWorks Plumbing, we’re looking for someone who can charm customers, juggle schedules, and keep everything running like a finely tuned machine. If you’re the type of person who thinks, "Challenge accepted!" when things get busy, we want to meet you.

This isn’t just any job; this is your chance to be the behind-the-scenes hero who keeps customers smiling and technicians on track. Bonus points if you can do it all while sipping coffee and cracking jokes.

About the Role

You are the glue that holds it all together. Here’s what your day might look like:

• Master Communicator: Updating customers on schedules and keeping them happy so they don’t cancel—because your charm is unmatched.
• Coordination Guru: Managing technicians like an air traffic controller (but with fewer planes and more wrenches).
• Detail Detective: Ensuring no task slips through the cracks, even if you’re on your third cup of coffee by 10 a.m.

Who You Are You’re not just looking for a job—you’re looking to be the rockstar of reliability. You:

• Talk to people like they’re old friends—even if you just met.
• See chaos as an opportunity to shine and show off your skills.
• Can organize a junk drawer in your sleep and still wake up refreshed.
• Aren’t afraid of technology—apps, texts, emails? Easy-peasy.
• Have the confidence to take charge (but in a nice, “I’ve got this” way).
• Are calm, cool, and collected under pressure.
• Show up on time (or early) and never miss a deadline.
• Are flexible, reliable, and have a “Consider it done” attitude.
• Stay dialed in and focused, even on the busiest days.
• Multitask like a pro without sacrificing attention to detail.
• Communicate clearly, confidently, and with empathy, whether by text, phone, or email.

What We Offer

• Pay: Starting at $15-$18/hour plus bonuses. you read that right—rake in up to $65,000/year!
• 100% Paid Medical Insurance: For you and your family (healthy employees are happy employees).
• Retirement Plan: With company match, because future-you deserves to live it up.
• Paid Time Off: Think vacations, staycations, or simply the best nap of your life.
• Weekly Breakfast: Start your day with bacon and boss moves.
• Incentives Galore: Weekly/monthly bonuses because we love rewarding awesomeness.
• A State-of-the-Art Office: So nice, you’ll want to brag about it on social media.

About WyattWorks Plumbing

Since 1980, we’ve been fixing pipes and changing lives. As a family-owned business serving Northeast Ohio and Charlotte, NC, we’re all about creating raving fans—whether they’re customers or employees. We believe in hard work, a good laugh, and making plumbing look cool (yes, it’s possible).

Ready to Join Us?

Apply now and become the scheduling magician you were born to be. Seriously, don’t wait—this job is more exciting than it sounds. Promise.