Digital Broadcast Specialist

Gardner Business Media, Inc. is seeking a full-time Digital Broadcast Specialist to plan, organize, and execute virtual events by managing logistics, coordinating with speakers and assisting attendees.

Gardner Business Media ( is seeking a full-time Digital Broadcast Specialist to grow its industrial business media platforms. This position requires an organized, self-driven individual to plan, organize, and execute virtual events by managing logistics, coordinating with speakers, and assisting attendees. Key responsibilities include scheduling webinars, preparing promotional materials, providing technical support before, during, and after the event, and analyzing and reporting performance metrics. The right candidate should have strong customer service, problem solving and technology skills.

This position is offered in Cincinnati, Ohio, and offers comprehensive benefits and a friendly, family-oriented work environment.

Responsibilities

• Broadcast management and support: coordinate all parts of webinar or virtual event broadcasts and practices
• Landing page development: coordinate with clients and internal contacts to build and maintain webinar landing pages and back-end connections
• Tech support: assist with technology/connection-related questions and act as the first line of troubleshooting for broadcasts
• Customer success: communicate effectively to establish rapport with customers and partners
• Reporting: monitor, analyze, and report campaign performance metrics to key stakeholders

Required Skills & Experience

• Bachelor’s degree or equivalent
• 1–3 years’ experience in tech support, marketing, project management, or other related fields
• Skillful project manager, adept at managing multiple projects simultaneously
• Excellent communication skills, both written and verbal
• Comfortable with on-camera hosting and presentation (or willing to learn)
• Excellent customer service skills
• Strong problem-solving skills
• Strong time management skills
• Proficient in Microsoft Office/Google Suite
• Proficiency in Adobe Premier

Beneficial Skills & Experience

Experience with or interest in learning the following:

• Webinar Management platforms such as BigMarker, StreamYard
• AP Style
• Zapier or related platforms
• Adobe Creative Suite (especially Premier and Photoshop), Canva, or related platforms
• HTML/Markup language
• Content management systems (CMS)
• Email management software such as Omeda, Saleshandy, or MailChimp
• Data analysis: using Google Analytics, Google Ads, AdRoll, or related platforms

Details

• Job type: Full-time, exempt
• Location: On-site from Cincinnati, OH
• Industry: B2B publishing & media
• Experience level: Entry level
• Company size: 50-200 employees
• Role: Digital Broadcast Specialist
• Company type: Private

A Bit About Us
Gardner Business Media is a global media company creating magazines and websites that accommodate deep-dive features and industry news, plus research cited internationally and events covering leading-edge manufacturing technologies, including 3D printing and the human-robotic interface. Alert and ready for the changes reshaping media, we are seeking players who will take us to the next level in immersive media experiences.

Culturally Speaking

• GBM is located in the heart of Newtown Ohio, which is a little-known gem--right across the street from a beautiful park with miles of walking and biking trails, and just around the corner from a craft brewery, sand volleyball, and kayaking on the Little Miami.
• We are family-friendly with flexible work hours and progressive management that values self-driven work and dedication.
• The most important quality we look for in employees is intelligence. If we hire good, smart people, other qualifications can be trained. As a result, you will be working in an environment with smart people who are good at what they do and want to be both taught and learned from. It’s both an inspiration and a positive challenge.
• We don’t take ourselves too seriously. We work hard, but there’s always laughter in the hallways and a celebration on the calendar.
• Please submit a cover letter and resume to [email protected]

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• Do you have experience coordinating or supporting webinars or virtual events?
• Do you have experience providing technical support or troubleshooting during live events?
• Do you have experience managing multiple projects at the same time?

• Are you comfortable communicating directly with customers, speakers, or partners?
• Are you comfortable appearing on camera for event support?
• Do you have experience building or updating landing pages or working in a CMS?
• Are you able to work onsite Monday–Friday at our HQ office?

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Cincinnati, OH 45244 (Required)

Work Location: In person