Manager commercial sales - commercial

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit

Job Summary:
The Manager, Commercial Sales is responsible for the planning and tactical execution required to meet and exceed sales objectives regarding data, voice, and video services for Shentel Communications. Reporting to the Enterprise Sales Director, the Sales Manager is a high performance sales team leader who builds, coaches and inspires a team in our growth regions while building internal and external relationships and strategies to reach the team’s sales performance goals.

Duties and Responsibilities: Essential:

• Manage a team of Account Managers and/or Account Executives to meet and exceed commercial sales objectives for SMB and Enterprise customers.
• Provide accurate weekly, monthly and quarterly sales forecasts.
• Implement and improve processes to effectively manage and support sales objectives from opportunity creation through revenue generation.
• Train team in solutions selling methodology.
• Meet and exceed sales objectives for Fiber and Coaxial based services.
• Work in the field multiple days per week with sales team to close new business
• Serve as escalation point for both sales and customers.
• Ability to work closely with supporting corporate functions such as Engineering, Marketing, Finance and Operations.
• Ability to recruit and develop professional sales team members promptly.
• Work with various corporate functions for improvement/enhancement of Glo Fiber Business brand at relevant regional trade shows, sponsorships and events.
• Observes all company safety procedures at all times.
• Demonstrates and holds employees accountable for stewardship of the brand to include embodiment of Win Together by ensuring appropriate use of the brand (name, logo, company, appearance, and attitude) within their respective team and organization.

Qualification Requirements: Education:

• BS/BA college degree (business, marketing, or related field) preferred. Equivalent industry experience shall be considered.

Experience:

• Five (5) or more years of proven sales experience with complex telecommunication and
• network services. Experience in rural markets a plus.
• Two (2) or more years of experience managing sales teams preferred. Equivalent
• experience shall be considered.
• Experience interfacing with customer contacts and positioning complex solutions to meet customers’ business requirements.

Skills Summary:

• Strong business and interpersonal communication skills.
• Self-motivated with the ability to deal tactfully and effectively with customers and other Shentel employees.
• Proficient with Microsoft applications, including Word, Excel and PowerPoint.
• Proficient with Salesforce.com; preferably experience with CPQ Tools.
• Licenses or Certifications: Valid Driver’s License and clean driving record.
• Knowledge of Word Processing (Word), Spreadsheets (Excel), CRM (Salesforce.com)

This position description is only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform tasks other than those stated in this description.
The company reserves the right to revise or change this job description as the need arises. This job description does not constitute any written or implied contract of employment.

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [email protected]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact [email protected].

EEO is the Law and Pay Transparency