Rental Vehicle Coordinator

CUSTOMER SERVICE – Rental/Loaner Coordinator
Lincoln of Cincinnati
9620 Montgomery Road, Cincinnati, Ohio 45242

Start Your Career in Customer Service With Us!

Do you enjoy working with people, solving problems, and making someone’s day easier? Lincoln of Cincinnati is looking for a friendly, reliable, and organized Customer Service Loaner Coordinator to join our Service Department. This is a great entry-level opportunity to grow your career in the automotive industry while working in a supportive and professional environment.

What You’ll Do:

• Welcome and assist service customers with their loaner/rental vehicle needs

• Schedule loaner appointments and coordinate follow-ups for service visits

• Communicate with Service Advisors and customers to ensure a smooth process

• Assist with scheduling for special order parts and other service needs

• Handle general administrative tasks that keep the department running smoothly

What We’re Looking For:

• Strong people skills and a positive, can-do attitude

• Great phone presence and listening skills

• Basic computer knowledge (we’ll provide training on our systems)

• A willingness to learn and grow in a customer-focused role

Why Lincoln of Cincinnati?
We’re proud to be part of the Kenwood Dealer Group, a trusted name in the Cincinnati and Dayton areas. When you join our team, you’ll find:

• A friendly, team-oriented workplace with great management support

• Medical, dental, and vision insurance

• Paid time off and holidays

• Company-paid life insurance

• 401(k) retirement plan

• Employee discounts on vehicles, maintenance, and repairs

• Retention bonus opportunities

• Room for career growth within our dealership network

Minimum Requirements:

• High school diploma or equivalent

• Recent customer service experience (in-person or phone-based) preferred

• Must be at least 18 years old

• Able to pass a background check

Apply Today!
Interested candidates should apply through our simple online application process. For questions, contact Adam Hendrixson, Service Manager, at (513) 683-3800 ext. 17401. We look forward to welcoming you to our team!

Lincoln of Cincinnati is an Equal Opportunity Employer.