Associate Account Manager

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a best in class, seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Responsibilities

• Communicate internally to resolve issues presented by processes or clients


• Address client questions and problem solve issues


• Assemble and distribute marketing material to be sent to new and existing clients


• Help account managers onboard and organize new clients / update existing clients


• Conduct research on prospective and existing clients


• Update internal databases with account information


• Conduct reporting for existing clients


• Set issue resolution meetings with clients for AM

Skills

• Attention to detail to ensure clients receive the correct advice and support


• Problem-solving skills to help clients who may experience issues


• Ability to think creatively when producing marketing material and helping prepare for meetings


• Strong organizational, multitasking, and prioritization skills to provide effective support internally and externally


• Computer skills including Microsoft suite, CRMs, Google Suite.


• Ability to explain products and concepts clearly and concisely to clients

What Does Success Look Like

• Answer requests in a timely manner.


• Understand Gifthealth’s service offerings at a high level.


• Properly handle onboarding backend work for a diverse range of accounts.


• Be able to manage and prioritize tasks efficiently.


• Be able to effectively answer process questions by internal teams.


• Be able to make process enhancement suggestions.


• Support offices from a reporting standpoint.

Our Offer To Ensure You Choose Gifthealth

This is a unique opportunity to impact the lives of thousands of patients while shaping the future of patient care in a fast-paced, tech-enabled pharmacy services organization. You'll be empowered to lead at scale, innovate with purpose, and build an enduring culture of excellence.

• Competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance.


• 401(k) with company match that is immediately vested.


• Generous paid time off and flexible work environment.


• Ongoing professional development and career growth opportunities.

Gifthealth is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in transforming healthcare and making a difference in people's lives. Apply today!