Crm business analyst

Insight Global
Mayfield Heights, OH

Job Description

Insight Global is looking for a Business Analyst to work for one of our top clients, a fortune 250 company within the Manufacturing industry. The client just recently implemented Salesforce to the organization. This person should be a strong business analyst that will develop and maintain strong relationships with business and technology peers to ensure operational excellence in their area of influence. They will be focused on continuous improvement in both personal and professional expertise in support of the Digital and IT strategic vision and roadmap. This person is going to be joining a team of 4 other Business Analysts and providing global support to different divisions within the company. This person should be a business analyst focused on software development projects. This role is roughly 90-105K with a bonus.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

  • Bachelor's degree in any field

  • 5+ years of experience as a business analyst

  • Strong experience with a CRM

o Preference to Salesforce of Microsoft Dynamics

  • Experience and ability to communicate with stakeholders - PowerBI

  • Microsoft Dynamics or Salesforce expérience

  • Jira

  • Lead generation

  • Masters Degree

Posted 2025-11-18

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