FARMERS INSURANCE Front Desk
Job Description
Job Description
Are you looking to grow? So are we! Phillip Kerber-Farmers Insurance Agency in Independence, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!
BenefitsAnnual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Coffee and Office Snacks
Responsibilities- Handle all incoming claim calls from customers and follow-up.
- Take premium payments from customers.
- Generating insurance quotes.
- Provide exceptional customer service and support.
- Develop and maintain client relationships.
- Follow up with customers to assure satisfaction, respond to queries,
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is preferred.
Insurance license obtained in 30 days
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