Creative Services Manager

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Primary Responsibilities

• Provide creative direction for projects coming through the department queue, and special projects requested by department leadership.
• Work with department and cross-functional leadership to develop an overall design strategy, including utilizing customer research to support desired customer experience.
• Guide development of design concepts, final asset delivery, and asset management for department.
• Present design strategies to diverse audiences to ensure alignment with key stakeholders.
• Lead development and ongoing updates to company branding guidelines.
• Manage brand guideline adherence and accuracy of marketing materials.
• Ensure development and approval processes are followed and projects are delivered on-time and within budget.
• Manage team execution of key projects.
• Evaluate and assign design, photography, and video projects to appropriate group within creative services team.
• Provide hands on creative direction and review projects prior to release to customers.
• Communicate project progress, status, issues and resolutions at department meetings.
• Create and maintain processes and manage overall workload of creative services team.
• Manage relationships and work assigned to external design and video vendors.
• Work with Production Manager and web administrators to move projects from design through development and into production.
• Keep up-to-date and informed about new creative approaches, best practices, processes, technology and equipment relative to the graphics, video and communications field.

Minimum Qualifications

• Bachelor’s degree in Graphic Design, Visual Communication, Marketing or related field, along with at least 5 years of related experience.
• Non-degree considered if 12+ years of related experience along with a high school diploma or GED
• Occasional travel (0-5%)

Preferred Qualifications

• Excellent understanding of how content, design, and user interface work together to create an optimal user experience.
• Ability to manage a design team and all associated processes.
• Experience managing cross-functional projects.
• Knowledge of design processes and best practices.
• Creative individual with balance of implementation and business knowledge.
• Excellent ability to communicate concepts and design rationale both verbally and written.
• Excellent project management skills and ability to prioritize projects, work within short time frames, and meet deadlines.
• Excellent interpersonal and team building skills. Knowledge of Macintosh computers and related graphics software including Adobe CC (InDesign, Illustrator, Photoshop).
• Experience with video, 3D design or web related experience.
• Knowledge of Microsoft Word, Microsoft Excel and Microsoft PowerPoint.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities