Customer Service Spec
:
Description
As the Customer Service Specialist, in our Intermodal Division, you will ensure accurate customer billing, resolve disputes and perform accessorial analysis. At STG Logistics, our success depends upon our ability to provide the highest level of support and solutions to our customers. We look for employees with a positive attitude, who take pride in their work and show dedication to their job. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.What you'll do:
- Order processing/entry and monitoring successful completion of orders until invoice ready
- Responding to customer inquiries and pro-active communication on off-plan shipments
- Processing customer charges both in STG systems and, where applicable, customer systems and resolving any disputes
- Setting appointments after reviewing capacity constraints
- Documenting customer requirements and maintaining that documentation
What you'll have:
- 1 year of experience in an analytical environment
- Bachelor's degree or equivalent related work or military experience
- 2 years of experience in an analytical environment
- A high level of attention to detail
- Strong interpersonal skills with ability to establish and maintain effective, collaborative work relationships both internally and externally
What we'll offer:
Bonus Eligible: A list of STG benefits can be found here:About STG Logistics
What We Do: STG Logistics ("STG") is a premier provider of managed and extended port-to-door outsourcing services. STG delivers holistic solutions to our customer's supply chain by integrating our best people, premium technology, a nationwide drayage network, intermodal operations, CFS facilities, and warehouse fulfillment locations to provide exceptional logistics services. Who We Are: Our People Are The Difference. We at STG are a people-first organization, leading through our core values of People First, Authenticity, Integrity, and Passion. We invest in our team members by training, developing, coaching, and ensuring they are supported personally and professionally.Recommended Jobs
Public Space Housekeeping- Vitria on the Square
Job Description Job Description Vitria on the Square located in Columbus, Ohio is searching for a Houseperson and a Public Space Attendant to join our team! Our attractive compensation package…
Renewal Energy Technician (Landfill Gas)
Job Description Job Description Description: Monitoring, Control and Compliance, Inc. (MCC) is a subsidiary of LFG Service Partners, Inc. (MCC LFGSP). We are a private company providing services…
Night Shift Quality Inspector
Job Description Job Description Legacy Talent Search is currently seeking candidates for a Night Shift Quality Inspector role in Cincinnati, OH. Our client is a well-established industry leader…
Factory Worker/General Labor
Job Description Job Description Mancan Temporary Staffing Agency in Delaware, Ohio is currently seeking Manufacturing and Assembly Associates. SUMMARY OF JOB DESCRIPTION Perform manual labo…
Part-time Host/Hostess
Job Description Job Description CLUB ROOM is hiring for a HOST/HOSTESS Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fi…
Shipping Coordinator/Lead - 1st Shift
Job Title : Shipping Coordinator/Lead Reports To : Shipping Supervisor FLSA Classification : Hourly / Non-Exempt Pay Range : Lower to mid $20's/Hour (Commensurate with experience) Shi…
Per Project Project Manager (OH)
Job Description Job Description Description: Summary/Objective The Per Project Project Manager is responsible for overseeing the full lifecycle of assigned retail construction projects—ensuri…
Railway Systems Engineer - Forensic Investigator
Job Description Job Description You have 15+ years of passenger rail systems experience and a Bachelor’s degree in Engineering. You have significant employment experience with a passenger ra…
Part-Time Custodian
Benefits: Opportunity for advancement Paid time off Training & development Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like persona…
Unit Manager RN
Job Description Job Description Unit Manager Registered Nurse (RN) Facility: Arbors at Mifflin We invite you to apply and be part of a team that truly values your contribution. We offer comp…