Warehouse Manager
Job Description
Job Description
Warehouse Manager
Job Description
PRINCIPAL ACCOUNTABILITIES (SUMMARY)
As part of South Terminal Leadership Team, this position is a high-visibility role responsible for housekeeping, safety, quality, cost, delivery, and productivity in assigned departments within the South Terminal and EW Warehouses and a local but separate warehouse, inclusive of major initiatives’ oversight (e.g., project management). This position manages all aspects of warehousing processes including replenishment, management, order flow, and issue resolution and will create and maintain an efficient network of best-in-class warehouses with a strategy to minimize cost and days to deliver across the network. It will be critical that the manager maintains the distribution and transportation operations that support our logistics footprint including freight between facilities.
POSITION REQUIREMENTS
Education, Credentials, Licenses:
- High school diploma, GED or equivalent required
- Bachelors degree in supply chain management or other discipline preferred
Kind & Length of Experience:
- 5+ years’ experience in warehouse management, shipping and receiving
- 3+ years’ experience in a supervisory role within a highly regulated industry (Food, Pharma, etc.)
- 2+ years’ experience in DOT and Hazmat handling, storing and shipping
- Working knowledge of MS office products (Outlook, Word, Excel, PowerPoint).
- Excellent written and verbal communication skills required
- Excellent interpersonal and time management skills
- Strong analytical and problem-solving skills
- Working knowledge continuous improvement principles
- Experience with World Class Manufacturing and lean manufacturing is highly desirable
PERFORMANCE MEASURES AND STANDARDS
- Train and develop direct reports to their fullest potential to support organizational needs, including maintenance and improvement to the department’s tiered training system
- Align assigned team with organizational objectives through key performance indicator development and maintain focus through daily huddles, one-on-ones, and other meetings, as necessary, inclusive of daily work assignments
- Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising senior management on needed actions
- Maintains warehouse staff by recruiting, selecting, orienting, and training employees
- Maintains warehouse staff job results by coaching, counseling, and disciplining employees planning, monitoring, and appraising job results
- Responsible for engaging, coaching, and inspiring team members in the department’s activities
- Controls inventory levels by conducting physical counts, reconciling with ERP
- Maintains physical condition of the warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Communicate progress toward key performance indicator goal attainment through daily management boards (i.e., huddle boards), where appropriate
- Communicate strategic vision throughout the organization and how daily work aligns with strategic vision
- Relentlessly pursuing continuous improvement activities to achieve world-class organizational performance to support strategic vision
- Deliberately act to establish a continuous improvement culture, tactfully challenging others to improve individual and group performance, engaging the entire workforce
- Oversee the budget for the warehousing network including inventory and expense
- Calculate and present cost-savings opportunities across organization and to customers, as directed, for proposed cost-reduction initiatives to respective management teams
- Work with internal and external suppliers to establish just-in-time production control measures
- Work requires willingness to work a flexible schedule, inclusive of 24/7 remote support
- Complete all required training assignments
- Adhere to all environmental, health, safety, and security requirements covered under local, state, and federal regulations
- Maintain hazardous waste in accordance to all local, state, and federal regulations
- Other duties as assigned
Customer Service, Teamwork & Code of Conduct
- Maintain a safe, legal and environmentally protective operation
- Listen to our customers, suppliers and employees
- Respond quickly to customer concerns
- Follow set guidelines for GMP, quality and food safety requirements
- Maintain training on applicable procedures in quality, GMP, and food safety
- Report any food safety, security, and / or quality issues to management or the HACCP team to initiate action
- Provide flexible and innovative strategies to support new business opportunities
- Be cost effective in the utilization of our resources, thereby contributing to the profitability of Peter Cremer North America, LP and our customers
- Strive for continued improvement
- Willing and eagerness to learn
- Maintain positive “Can Do” attitude
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