Front Desk Receptionist - Part-time

10 - 176058 al

A counseling facility is seeking a Front Desk Receptionist who will be responsible for greeting patients, scheduling appointments, verifying insurance coverage, and maintaining accurate medical records. Additionally, you will answer phones, handle patient check-ins, assist with billing and invoicing, and perform other general clerical duties. This is a part-time position working 12 to 32 hours each week; however, you must be flexible to work evenings and weekends.

Job Responsibilities:

Greet clients, vendors, and visitors in a professional manner
Handle inquiries and concerns via phone, email, and general correspondence, and route to appropriate personnel
Assist clients with completing necessary forms and documentation
Answer and screen incoming telephone calls and take accurate and thorough messages
Check clients in and out of scheduled appointments, schedule any return or follow-up appointments, or any referrals
Verify and update demographic, billing, third-party coverage information, and collect client paperwork as needed
Make outgoing calls to remind clients of appointments and initiate procedures to locate missing information prior to the clients visit
Scan documents from clients or providers and file in appropriate folders/charts
Promptly handle triage emergency telephone calls based on office protocol
Collect office visit fees and prior balances
Assist with billing and/or direct client to appropriate billing personnel and fax, scan, file, and mail documentation
Keep front, back areas tidy and orderly and reception area clean and calm
Use discretion while working with sensitive information.
Comfort distressed clients; this may range from simply fixing any appointment issues that may arise, or being the voice of comfort during times of extreme stress and emergency
Perform other duties as directed


Job Qualifications:

Must have a High School Diploma or GED; Associate's or Bachelor's degree preferred
Must have 3 employment references: 2 personal and 1 professional
Must have solid time management skills with the ability to multi-task and prioritize work
Must be able to pay a high attention to detail and have strong problem-solving skills
Must have excellent written and verbal communication, organizational, and planning skills
Must be proficient in MS Office
Must have the ability to work efficiently in a busy environment and be availability to work flexible hours, including evenings and weekends
Must have reliable transportation, proof of valid Ohio Driver's License, and proof of valid/current auto insurance

Only those candidates that can pass a background and BMV check, TB Test, and drug screen will be considered.

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Front Desk Receptionist position, please call (440) 646-1654, or TEXT "your name & 176058" to (440) 497-1091.
Employment Type: Part-Time
Salary: $ 19.00 20.00 Per Hour