Collections Coordinator

Job Brief

This position is eligible for our Crane Flex Hybrid schedule which allows for the option of up to 2 days/week of work-from-home.

Crane Aerospace & Electronics has a career opportunity on the Finance Team for a Collections Coordinator located in Elyria, Ohio. Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS).

This position is eligible for our Crane Flex Hybrid schedule which allows for the option of up to 2 days/week of work-from-home. Some conditions apply which will be discussed during the interview process. Full policy to be provided after hire.

Under the direction of the Credit & Collections Manager, the Collections Coordinator will be responsible for ensuring that their customer base is paying within the invoice due dates.

Responsibilities:

• Proactively research billing issues and work with appropriate business partners to resolve them
• Recognize repeated billing issues and take proactive steps to identify the root cause
• Follow all processes for invoicing and collecting invoiced amounts
• Increase cash flow and reduce bad debt for assigned customer base
• Contacts customer and determines root cause for past due transactions; makes arrangements for payments to bring account current and follows up to ensure obligation are satisfied.
• Collects, manages and provides resolution of outstanding invoices from past due accounts to maintain the appropriate DSO and Aging Targets.
• Researches and analyzes accounts prior to initiating contact; reviews payment history, evaluates past collection efforts.
• Maintains effective working relationships with all levels of management to ensure customers disputes are resolved and handled appropriately while at the same time maintaining customer relations.
• Performs cash application function.
• Other duties as presented by management.

Minimum Requirements:

• Experience : 2-5 years accounts receivable experience, or equivalent combination of education and experience.
• Knowledge : Knowledge of the purchase order to cash process is essential. Credit & collection experience a plus.
• Skills : Excel, data entry, and word processing skills. Detail oriented, strong math and organizational skills. Strong communication and customer service skills. Must be able to work independently and take ownership of projects and workflow. Must be able to work in a flexible team environment and handle multiple assignments simultaneously.
• Education / Certification : High School Diploma or equivalent
• Eligibility Requirement: This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Working Conditions:

• Standard office environment
• Work requires substantial visual concentration on detail
• Working conditions are normal for a manufacturing environment
• Manufacturing operations may require the use of safety equipment to include but not limited to: eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE
• May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust or fume
• Standing: 10% *percentage is approximate and may vary depending on work task
• Sitting: 90% *percentage is approximate and may vary depending on work task
• Lifting (in pounds): up to 10 pounds
• Pushing (in pounds): up to 10 pounds
• Mental/Visual: use of computer, calculator, filing cabinets
• Workspace: cubicle/desk

About Crane: Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value. In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool. This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, sex, national origin, marital status, age, sexual orientation, gender identity, disability, pregnancy, medical condition, genetic information, protected veteran status or any other characteristic protected under federal, state, or applicable local law.

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