Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
Entry Level Customer Service Rep
Job Description Job Description Description Job Description: The Entry-Level Customer Service Representative at BeloForm Craft in Columbus, OH, will be responsible for providing support to cus…
Temporary Sales Associate - Part-Time
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New …
Electrical CAD Drafter
Job Description Job Description Miller Weldmaster is seeking a detail-oriented Electrical CAD Drafter to join our team. The role involves preparing and updating electrical schematics, panel lay…
Senior Bookkeeper
People Architects is proud to partner with a respected cultural institution in Cleveland in the search for a Senior Bookkeeper to lead day-to-day financial operations. This hybrid role (3+ days onsit…
Accounts Payable Coord.
JOB SUMMARY The Accounts Payable Coordinator is responsible for managing the company’s full-cycle accounts payable function, including timely and accurate processing of vendor invoices, payme…
Rheumatologist - 350K!
A leading medical group is seeking a Rheumatology Physician to work in Findlay, OH (40mins from Toledo) Great comp and flexible schedules! FOR MORE INFORMATION CONTACT: Raymond Stiles 843-57…
General Laborer
Job Description Job Description We are looking for a GENERAL LABORER to join our Columbus, OH plant. As a general laborer with Rinker Materials, you will contribute to one of the nation's lar…
Sales Associate
Job Description Job Description Benefits: Free Membership Competitve Sales Commissions Company parties Employee discounts Flexible schedule Free uniforms Opportunity for adva…
PRN Anesthesiologist in Norwalk, OH
TeamHealth is seeking an anesthesiologist to work PRN shifts at Fisher-Titus Medical Center located in Norwalk, Ohio. Professional liability insurance is provided as a W2 hourly employee. Founded …
Assistant Specialist, Customer Care Communications (User Access & Enablement)
Company Description Job Description Store Operations & Customer Care is the global support center for store associates and customers for Abercrombie & Fitch, Abercrombie Kids, Hollister, and …