Coordinator of Outpatient Services

AGENCY SUMMARY:
Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.

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JOB SUMMARY:
The Coordinator of Outpatient Services is responsible for carrying an outpatient caseload, providing supervision, support, and training to assigned staff members, as well as ensuring the utilization of evidenced-based practices, leading outpatient groups, helping to coordinate client case management, helping to optimize the client experience, ensuring departmental financial goals are achieved, ensuring safety is accounted for, ensuring compliance with departmental standards and regulations, and ensuring a healthy organizational culture is fostered.

ESSENTIAL DUTIES:

1. Carry an outpatient client caseload, up to 60% of a standard caseload, but varied in size based on other duties/responsibilities as assigned.
2. Collaborate with parents, case managers, school personnel and other professionals to facilitate clients’ treatment progress.
3. Facilitate outpatient/parent groups as developed and model therapy concepts to other staff members.
4. Provide supervision to assigned staff including, but not limited to, hiring, supervision, evaluation, disciplinary actions and termination of employees.
5. Assist in identifying staff training needs and coordinate with Program Director to ensure appropriate training programs are implemented.
6. Support FFT program through assistance with case consultation and training and development of FFT staff in partnership with FFT Supervisor and Director of Summit Programs.
7. Participate in research activities to provide for the evaluation of the program’s effectiveness and consumer satisfaction.
8. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.

OTHER DUTIES:

1. Attend scheduled staff meetings, supervision, and on-going training.
2. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
3. Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
4. Assure that staff maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
5. Other duties as assigned by management.

QUALIFICATIONS:

1. Education : Minimum Bachelor’s Degrees in Social Work or related field. Master’s Degree in Social Work or related field, preferred.
2. Licensure : Valid Ohio LSW, LPC, MFT, BCABA preferred .
3. Competency/Skills :

• Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
• Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.
• Clinical Skills: Demonstrated clinical skills including expertise in systemic family therapy, crisis intervention, family education, behavioral interventions and group work.
• Leadership: Proven effective leadership skills to ensure departmental engagement and success.

4. Experience : Experience in working with children, adolescents and their families.
5. Other : Must have and maintain a valid driver’s license and driving record that meets the underwriting criteria of the Agency’s insurance company. Must be approved by Bellefaire to transport clients in own vehicle.

BENEFITS:
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
• Defined benefit pension plan
• 403(b) retirement plan
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.