Catering Administrative Assistant - Hilton Columbus Downtown

The Hilton Columbus Downtown, located in the vibrant Short North Arts District and connected to the Greater Columbus Convention Center, is hiring a full-time Catering Administrative Assistant. The hotel features two towers, 1,000 guest rooms, extensive event space, and multiple dining options.

This role is part of the Sales & Events Team and offers the chance to work in a fast-paced, creative hospitality environment alongside passionate teammates.

Key highlights:

• Competitive benefits including travel discounts, DailyPay, free parking or transit options, shift meals, and immediate PTO
• Opportunity to work at an award-winning property, recognized as Best in Columbus Weddings for three consecutive years
• A dynamic workplace with strong growth and contribution opportunities

Overall, this position is ideal for someone interested in hospitality, events, and administrative support within a high-energy, well-regarded hotel setting.

What will I be doing?

• Assist with weekly/daily distribution of department reports such as Banquet Event Orders, daily change logs, daily events postings, group resumes, discovery visit alerts forms, VIP amenity requests, etc.
• Be an extension of the Event or Catering Manager by corresponding and maintaining relationships with customers on their behalf via email, phone or in-person meetings as needed
• Assist with events on the banquet floor in conjunction with the Event or Catering Manager and Banquets Department, serving as an on-site liaison for in-house groups throughout their events
• Assist the department directors with special projects such as menu pricing analysis, forecasting reports, meeting minutes and other general office duties as needed
• Merge and draft contracts for managers via FDC
• Create bookings via Delphi FDC
• Work in conjunction with the Sales Coordinator to maintain the file/storage room and the proper stocking of catering marketing collateral
• Track customer satisfaction scores and feedback for meetings and events that take place in the hotel
• Partner with and maintain strong working relationships with all operations departments

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What are we looking for?

Required:

• At least 1 year of customer service or guest experience

Preferred:

• Hotel industry experience

• Background in sales, catering, or events

• Administrative experience within hospitality

• Knowledge of Delphi

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!