Host - Spring & Main

Job Description

Job Description

Host - Spring & Main

Overview: Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience.

Responsibilities:

• Greet guests as they arrive with a welcoming and positive attitude 
• Manage seating software by entering accurate guest information and updating table status  
• Communicate effectively with front of house team members and managers  
• Estimate accurate wait times for guests based on current table times, party size, wait list, and other factors 
• Use good judgment to make appropriate accommodations for guests based on need 
• Bus, clean, and sanitize tables/chairs/seats as needed to ensure efficient seating 
• Handle phone calls and any inquiries on reservations, as needed 
• Direct and facilitate carryout pickup for guests, as needed 
• Assist serving staff when necessary, with pre-bussing tables
• Work to build relationships with new and regular customers 
• Maintain cleanliness and presentation of the dining room, restrooms, and other public areas 
• Execute daily cleaning details, as outlined by the management team 

Required Qualifications:

• Previous Customer Service Experience Preferred 
• Exceptional Verbal Communication Skills 
• Ability to Multi-Task in High Volume Environment 
• Must be 16 to apply 

What We Offer:

Spring & Main provides a fun and family-friendly work environment. We offer competitive wages with weekly pay. Spring & Main accommodates flexible scheduling to support our employees' work-to-life balance. All employees are eligible for employee meal discounts. For employees who meet full-time requirements, Spring & Main offers a comprehensive benefits package that includes health insurance 60% employer-paid premium, dental and vision, short-term disability, and company-paid life insurance. Spring & Main also offers a 401-K retirement savings plan with a generous company match. To learn more, visit us at  springandmainlima.com.

Spring & Main and Good Food Restaurants is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.