Substitute Customer Service Assistant

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The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Substitute Customer Service Assistant. The candidate for this position must be willing to work at any of the library's 5 locations.

Position: Substitute Customer Service Assistant

Status: Hours vary depending on library needs and individual's availability. Daytime availability preferred.

Salary: $12.65 per hour

Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer, and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available daytime, evenings, and weekends.

Job Responsibilities: Under the supervision of the Assistant Director, the Substitute Customer Service Assistant performs a variety of library procedures, including:

- Provides quality circulation, reference, and reader's advisory service to customers

- Assists customers with the use of technology and electronic resources and devices

- Provides new customers with information about the library; promotes library information, services, and programs

- May assist with library programs

- Addresses customer concerns and complaints; refers them to supervisor/manager when appropriate

- Maintains the orderliness and organization of the collection

- May provide Mobile Services support

- May assist with cargo-related duties as assigned

- Performs other duties as assigned

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Interested persons should submit a completed job application through the portal on our website or directly to:

Human Resources Specialist

[email protected]

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663

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Job Type: Part-time

Pay: From $12.65 per hour

Benefits:

• Flexible schedule
• On-the-job training

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• No nights

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person