Customer Service Specialist
Job Description
Job Description
Benefits:
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
As a Customer Service Representative at Ace Appliance Sales & Service , you will be the first point of contact for our valued customers in Toledo, OH. Join our dynamic team to provide exceptional service and support, ensuring a seamless experience for all our clients. Hours required for this position 23- Hours per week. Location would be at 3724 Airport Hwy. Toledo 43615. Hours needed Friday 10:30am to 6pm - Saturday 8am - 4pm - Sunday 9am - 3pm - Days OFF Monday, Tuesday , Wednesday & Thursday. Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat.
- Manage customer complaints and provide effective solutions to enhance satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer experience.
- Stay updated on product knowledge and company policies to provide accurate information.
- Follow up with customers to ensure resolution and satisfaction.
- Participate in training and development programs to enhance skills.
- Proven experience in customer service or a related role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Proficiency in using customer service software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Flexibility to work various shifts, including evenings and weekends.
- Positive attitude and a passion for helping others.
Ace Appliance has been serving the Toledo community for over 41 years, providing top-notch appliance repair and sales services. Our commitment to customer satisfaction and quality service has earned us a loyal customer base and a reputation as a trusted leader in the industry. Employees love working at Ace Appliance due to our supportive culture and opportunities for growth.
Recommended Jobs
Patient Care Lead
Job Description Job Description Description: At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services.…
Delivery & Warehouse Associate
Delivery & Warehouse Associate Are you looking to advance your career with a trusted industry leader? We are seeking a reliable and motivated Delivery & Warehouse Associate to join our team in Mar…
Travel Laboratory Lab Assistant Job
Job Overview TLC Nursing Associates, Inc. is seeking a Lab Assistant for travel assignments in various healthcare facilities. The Lab Assistant will support laboratory operations by preparing…
Food Service - Part Time and Full Time
Company info: Graceworks Lutheran Services is a not-for-profit organization serving over 2000 older adults and adults with disabilities. We are a leader in offering services and settings that inspir…
Maintenance Technician
Maintenance Technician 2nd shift We are looking for team player who has a strong work-ethic, an emphasis on quality, and believes in exceeding our customers' expectations. We process and…
Regional Sales Director - Cardiac CT
Job Description Our client is a leading manufacturer of advanced CT scanners. They are looking for a Regional Sales Director to cover the Mid-Atlantic region. This is a permanent, full-time W2 rol…
Behavioral Health Clinician - Behavioral Health - Bonita
Location: 3501 Health Center Blvd., Estero, FL 34135 Department: LPG Behavioral Health - BHC Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM, M-F Minimum to Midpoint Pay Ra…
Assembly Specialist
Lahlouh’s business model is built on solving end-to-end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehe…
MASTERTECH DIESEL MECHANIC
Job Description Job Description NOW HIRING: Mastertch Diesel Mechanic Location: 1623 Old State Rd, Norwalk, OH 44857 Job Type: Full-Time | Pay: Competitive (Based on experience) ️ Start…
Mainframe Support Analyst (z/OS, IBM Mainframe) in OH or PA or KY or NC
Mainframe Support Analyst (z/OS, IBM Mainframe) in OH or PA or KY or NC IBM Mainframe, Mainframe Support Analyst, z/OS Location: Ohio Job Function: Mainframe Support Analyst Date Of Job Posting: 0…