Processing technician

Rich Products Corporation
Hilliard, OH

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.


Purpose Statement

A Processing Technician is required to operate a Dough Table and/or a Donut King, ingredient mixing equipment, filling equipment, proofing and frying equipment, and provide break relief to other members of the "Team." Also participates as a member of a "Self-Directed Team" to accomplish shared goals and objectives.


Key Accountabilities and Outcomes

Operation of the equipment includes:

  • Performing/completing process controls, control charts, pre-operation inspections, and light preventative maintenance, at the specified frequency.
  • Also keeping the equipment and general work area well organized and at a high level of cleanliness on a continuous basis.

Communications Link

  • Must be able to communicate effectively in group or team environment about safety, production information, problems, process improvement ideas, and general topics.
  • Communicate product attributes, test data/results to the appropriate associates.
  • Communicate uncontrolled variations in the process.
  • Communicate with visiting internal/external customers regarding the process.

Product Quality

  • Perform product attribute/variable testing at the required frequencies.
  • Complete Process Controls at the required frequencies.
  • Investigate and take corrective actions when the process is out of control.

Leadership

  • Sets the example of personal performance that encourages excellence.
  • Works cooperatively, listens to , and communicates well with associates on all levels.
  • Adheres to plant policies and rules.
  • Leads, facilitates, or participates in teams.

Work Place Safety

  • Reports all work place safety concerns to the appropriate personnel and takes corrective action when appropriate.
  • Ensures fellow associates are aware of and in compliance with all safety rules.
  • Approaches safety with a positive attitude and watches out for the wellbeing of others.

Product Safety

  • Reports all product safety concerns to the appropriate personnel and takes corrective action when appropriate.
  • Perform metal detector checks at specified frequencies.
  • Perform pre-operation inspections and take corrective action, or report exceptions to appropriate personnel.
  • Maintains a well organized and clean work area.

Knowledge, Skills, and Experience

  • High School graduate or GED; or six months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, graphs and charts, and procedure manuals. Ability to write route reports and correspondence. Ability to speak effectively in group settings.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates and perfects using a calculator and to draw and interpret graphs.

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.


Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [email protected] if you need assistance completing this application or to otherwise participate in the application process.

Posted 2025-10-09

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