General Manager
Overview
This position is responsible for the overall management, coaching, development, and retention of salon managers to ensure quality brand delivery to achieve desired results.
Responsibilities
- Manages the selection, training, assessment, and development of high-quality salon managers to assure maximum effectiveness, motivation, and retention.
- Directs the implementation and communication of tools and resources to help salon managers achieve brand measures and other key measures to grow their salons and achieve profitability.
- Directs the implementation and communication of salon operations processes to ensure compliance with established standards and brand strategy.
- Coaches and provides feedback to salon managers to improve brand delivery and salon operations.
- Provides strategic direction to salon managers related to the identification and support of underperforming salons to ensure opportunities are addressed in a timely manner and plans are in place for improvement.
- This position supervises salon managers.
Qualifications
- Retail management experience
- Ability to work in multiple salons in surrounding areas
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