Service Writer
Service Writer We are seeking a friendly and organized Service Writer to join our team. As the key link between customers and technicians, you’ll ensure a smooth service experience from start to finish — greeting guests, writing repair orders, explaining services, providing cost estimates with guiding customers towards recommendations, and keeping customers updated from drop-off to pick-up. What We Offer
* 401(K)
- Dental Insurance
- Employee discount
- Health Insurance
- Health Savings Account
- Life Insurance
- Paid Time Off
- Vision Insurance
- Disability Insurance
- Paid Training
- Greet customers and listen to their vehicle concerns
- Write accurate repair orders and explain recommended services
- Explain and sell recommended services
- Communicate updates between customers and technicians
- Ensure services are completed on time and to customer satisfaction
- Maintain strong customer relationships through clear communication and follow-up
- Previous customer service or automotive service experience preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- A positive, customer-focused attitude
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